Superb

Liked: Our room had a fantastic view of Michigan Ave./Chicago attractions. Hotel was beautifully decorated for the holidays, fun crowd at their restaurants and bars.
Disliked: Everything was wonderful except...On Monday at 6am, we were awaken from loud pounding coming from above us. It continued on and off (mostly on) until 8:30am. We had planned sleep a bit later, but could not. Our room phone did not operate, we tried several times on 2 phones to contact staff, was either cut off or redirected to the same long message where no one answered.

Great Hotel.

Liked: The Hotel is very cool. The facilities and location are perfect. The staff were amazing!
Disliked: The pillows!!! Everything was a 10/10 but the pillows in the room were -1000000/10. Tough to really call them pillows. Didn’t get a good nights sleep because of them.

Charming, historic hotel

Liked: Breakfast was a highlight good food but also old-worldly decor

Exceptional

Your own private mansion.

Liked: Beautiful historical hotel, so classy and fun as well. Immaculately clean from top to bottom, guest rooms to public areas and top-notch restaurants. Fabulous scent, too. Interactions with employees everywhere was stellar.
Disliked: Not a darn thing.

Exceptional

Exceptional

Very good

Great location, comfortable rooms.