A Relaxing & Enjoyable Stay

Liked: This is a charming comfortable vintage inn located close enough to all the activity of Niagara Falls but just enough removed being on river road to be calm and relaxing after a day out. With a WEGO stop at the front door you have the option to leave the car to head downtown. The staff are friendly welcoming and attentive and the breakfast hot and tasty. The property provides wonderful spaces to relax and the rooms are comfortable and clean. Being decorated for the holidays it was wonderful to sit in the lounge and enjoy the lights the fireplace and the atmosphere. With free parking and access to a common kitchenette, the Chestnut Inn is a wonderful home away from home. Thank you Robin for making our stay so wonderful. We can't wait to return.

Good Stay, Terrible Check Out

Liked: The room was nice, location excellent and breakfast good.
Disliked: Everything was going fine till we were about to finish the breakfast at around 9.45 am. The host told us that the check out is at 10.30am. The reservation clearly said 11 am. However, we decided to honour their request and quickly pack up. At 10.25am, somebody comes and shouts “Train is leaving at 10.30, 5 min left”. We were trying to pack asap but it took us another 15 min and we left at 10.40pm. Between 10.25 and 10.40, that somebody came twice shouting outside our room, “5 min past 10.30” and then something like that again.

Not our first time staying...

Liked: Breakfast was very good as ususal. Not our first time staying at the Chestnut Inn. We enjoy staying there.
Disliked: Nothing to complain about

Superb

Good

Liked: Breakfast was quite good. The location was very good .Being able to leave our luggage whilst we went exploring before leaving the area .
Disliked: The shower over the bath.

Superb

Liked: The room was very nice, interesting design, our room had a balcony and it was beautiful watching the sunrise

Great location just a walk...

Liked: massive breakfast
Disliked: all good

Century Inn in excellent location

Liked: Very good location to Niagara Falls. Robin was an excellent communicator and was kind enough to allow us to secure our bicycles inside. Good after hours check in system. Breakfast was huge! Our King room was very large with a balcony on the lower roof which we enjoyed! Free parking was also very much appreciated.
Disliked: More flexibility around Breakfast timing since some guests wanted to depart a little earlier and the hot breakfast is at 9am though a breakfast bag was offered. Windows didn't close all the way which resulted in a chilly room (did not use the heating system). It would be nice to have instructions for the TV (eg what channels are available, what streaming services are available). Smell of cigarette smoke in the hallways...perhaps guests smoking in their rooms??

Good

Liked: The location was great and the staff were all very pleasant.
Disliked: I booked and paid for a deluxe queen with a fireplace and balcony. When we arrived, the balcony rooms were all taken. The fireplace was pretty but couldn’t be used because the pilots had not yet been lit. The lamp and plug next to my bed did not work.