Had we known, that since our trip to Toronto was to keep an early appointment at the hospital we could have had a reduced rate. We were disappointed that we were not informed. I also feel it should not have been neccessary to pay for our stay when we booked the room nearly two months ahead of time. What would we have done if we had had to cancel. No refund probably!

Perfect location; everything was accessible and in walking distance.

Liked: The room was fairly big, clean and updated.
Disliked: The room was too warm and we could not control the thermostat at all.

AMAZING! We even got an upgrade when we got there to a newer room, just because of a birthday. Also free parking! Very nice and clean.

Room for improvement

Liked: Location
Disliked: No internet, not in my room nor did it work properly in the lobby or restaurant

Ok stay

Liked: The location is great. The family suite was large and clean and soundproof to outside but not the hallway, it got a little loud at times but thankfully the kids slept through the noise.
Disliked: The pool was much smaller than expected, it was quite crowded making it hard to swim with my toddler. The family play room was pretty disappointing. There was a fairly big open space but only a few toys and minimal supplies for colouring or making crafts. The playroom was definitely over advertised and under delivered unfortunately. There was also two bunnies in the playroom for some reason which was unexpected especially as a family with pet allergies so we couldn't stay to play.

Good

Good

Pleasant

Very good

Good

Great hotel in a great...

Great location, lovely facility

Liked: Proximity to everything.
Disliked: Too pricey