Chateau Jasper Guest Reviews
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0.8 miles from Jasper centre |
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Bharath Sat, 12 April 2025
Superb
Laurie Wed, 9 April 2025
Will be back.
Liked: Facility and staff were great.
Jackie Mon, 7 April 2025
Exceptional
Carol Sat, 5 April 2025
Loved our story there!
Liked: Very clean and decor up to date! Comfortable beds!
Lindaura Thu, 3 April 2025
I won’t go back there
Liked: The internet was really bad, they send a technician to fix it but he had no idea of how to do it. The pool was extremely cold.
Fitzpatrick Wed, 2 April 2025
No issues
Liked: Front desk people were very kind and helpful Room was very clean
Karin Thu, 27 March 2025
Convenient location
Liked: Nice clean hotel room within walking distance to townHad a microwave but no cutlery or plates to eat. Not even a spoon was in the room.
Janette Tue, 25 March 2025
Superb
Liked: Being in a beautiful location and supporting the local tourism community
Palfi Tue, 25 March 2025
Good
Liked: The property itself was nice. The beds were comfy and location was perfect. Friendly staff.
Disliked: Parking was full so we had to park a couple blocks away on the street. We drove all the way from drumheller and had a couple options of which way to go. We decided to go through Banff and Jasper and the kids all wanted a pool. We reserved the room when we got there it was late and the pool was nearly closed so we decided to go in the morning instead. We were all ready to go to the pool were told it was down for maintenance. This was not on the website and we weren’t told about it at check in or we would have picked another room. The whole reason we stayed there was for the hot tub and pool. Then we were Surprised to learn that there was no breakfast this morning as well. I was very disappointed and it seemed there was nothing they could do. I asked for a discount or a voucher or something because of the inconvenience and got nothing. Expensive hotel for just a sleep. Not impressed. Asked for the manager and was told they would leave them a message.
Barbara Sun, 23 March 2025
Very good
Liked: The fridge did not work we had to put ice in it and the ice melted it and damaged our food. We contacted the maintenance person, they said that is how the fridge works.