Chateau Cartier Hotel & Resort Ascend Hotel Collection Guest Reviews
Write a review
5.9 miles from Gatineau centre |
Write a review
Claire Mon, 14 April 2025
Overrated
Liked: The water spa was great but so busy , they don’t take reservations and allow too many people in. The two restaurants are good. The hotel is quite run down , the outside of the building is very dated and falling apart, the room had very worn furniture, no carpet or rug, our window opened which was nice and we did have a lovely view- but window was broken. The closet door was broken, no travel or local info or material, random unmatching shampoos and toiletries some of which were actually stained/dirty - no extras or luxuries you would expect in a “Chateau “. We were sent to a room at check in that was not ready. I paid a very high rate for Saturday night which I understand as a weekend but I overall felt duped - it was not the luxury they make it out to be
Dana Sun, 13 April 2025
Very good
Costelloe Sat, 12 April 2025
Good service . Great staff....
Rob Sun, 30 March 2025
Great stay, would stay again.
Liked: It was clean and comfortable. Staff was very friendly and helpful. Food was delicious.
Melissa Wed, 26 March 2025
Relaxing
Liked: We will definitely be booking here again in the near future.
Axel Mon, 24 March 2025
Good
Melissa Sat, 22 March 2025
I loved my stay
Liked: I loved it
Disliked: Nothing
Laura Fri, 21 March 2025
Very good
Liked: We got an upgrade to a king suite. The room was very large and comfortable. Front desk staff was very nice. I liked that the Koena Spa was attached. Very relaxing.
Prosper Thu, 20 March 2025
Great
Liked: How big it is
Disliked: Nothing
Christine Wed, 19 March 2025
Enjoyable would do it again
Liked: Nice property
Disliked: Room was warm and couldn’t reduce the heat and couldn’t open the window