Charlevoix Inn & Suites SureStay Collection by Best Western Guest Reviews
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0.9 miles from Charlevoix centre |
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Jeannine Thu, 10 April 2025
I would stay again as...
Liked: Wonderful breakfast and Natalya was friendly, helpful, smiling and a joy to be around. Hours could extend to maybe 10:30 a.m. tho. Very nice.
Disliked: As above, time from maybe 7 to at least 1030 or 11 a.m.
Jeryn Wed, 2 April 2025
Great when I had power.
Liked: Power went out not the hotels fault but still ruined my weekend.
Shawn Fri, 21 March 2025
Exceptional
Thomas Thu, 20 March 2025
Superb
Amber Sun, 23 February 2025
I will never be returning....
Liked: Nothing
Disliked: The bedroom was super dirty. Stains on walls… including what looked like blood on shower. Toilet was gross and stained. The bed had hair all over. Staff was not friendly. There was hardly any parking. Hot tub and pool were gross, we did not go in and especially after seeing how dirty the rooms were it didn’t feel safe to go into.
Newman Fri, 21 February 2025
Good
Chan Sun, 16 February 2025
Very good value, close to...
Liked: Very good value, close to the hospital.
Disliked: The faucet in the sink wasn't working properly...just a minor problem
Lawrence Mon, 10 February 2025
Very good
Candice Wed, 5 February 2025
Bed bugs...don't book at this...
Liked: Nothing.
Disliked: The hotel had bed bugs. I was informed the front desk was waiting to hear from the district manager Marjorie Forbes, to see if they can compensate us with the bed bug situation. I left a message for Marjorie Forbes and she has yet to return my call
Martha Mon, 3 February 2025
Paid extra through Booking.com for...
Liked: Convenient location, good value
Disliked: Very small room, toilet and shower separate from sink area. Very small sink working space to shave, apply makeup or dry hair. Found a rubber band with hair attached in the sink area when we arrived