Champneys Henlow Guest Reviews
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Sophia Tue, 3 December 2024
Pleasant
Phil Wed, 27 November 2024
Average - Brand Champneys was...
Disliked: Dinner times inflexible / Spa facilities very poor and dated - tiny sauna / hotel looked in need of refurbishment windows in my room poor repair, shower poor, vanity units embedded stains
Paul Mon, 18 November 2024
Exceptional
Philip Thu, 14 November 2024
Would absolutely stay again if...
Liked: Hotel is beautiful, gorgeous surroundings and very peaceful. Room was immaculate but could do with a fridge and an upgrade on the mattress. It felt quite old and the springs were coming through slightly. The reception staff were lovely and very pleasant.
Disliked: The restaurant staff were a bit all over the show and didn’t really know what they were doing. The food however was unreal so no complaints from that side but the staff think we’re all knew to the job and got a couple of things wrong. Breakfast to the room was 20 minutes late and with us having to be in a meeting for 9am it made things a little rushed.
Edward Sun, 10 November 2024
Pleasant visit
Liked: The building& grounds, the restaurant and pool area . The cleaner was also lovely and the staff generally professional.
Disliked: Cafe was a bit shambolic, cafe staff weren’t very coordinated resulting in longer wait times. Tables not cleared regularly resulting in clutter.
Diaper Thu, 7 November 2024
It was fine. The rooms,...
Liked: room and facilities were good. staff were polite and attentive.
Disliked: The hotel is showing signs of wear and tear and looking tatty in places - many walls and doors in need of paint. outside I noted the guttering to the rear of the wing is full of weeds , likely to fail and this will cause water ingress issues without repair.Lighting in my room was inadequate, there were no overhead lights above the bed.
Triggs Thu, 24 October 2024
Exceptional
Amber Thu, 24 October 2024
Very underwhelmed. Considering when you...
Liked: Location and grounds.
Disliked: Very tired and focus is more on the health spa than rooms
Stephen Mon, 16 September 2024
Good
Ruth Fri, 13 September 2024
Pleasant