Exceptional

Would absolutely stay again if...

Liked: Hotel is beautiful, gorgeous surroundings and very peaceful. Room was immaculate but could do with a fridge and an upgrade on the mattress. It felt quite old and the springs were coming through slightly. The reception staff were lovely and very pleasant.
Disliked: The restaurant staff were a bit all over the show and didn’t really know what they were doing. The food however was unreal so no complaints from that side but the staff think we’re all knew to the job and got a couple of things wrong. Breakfast to the room was 20 minutes late and with us having to be in a meeting for 9am it made things a little rushed.

Pleasant visit

Liked: The building& grounds, the restaurant and pool area . The cleaner was also lovely and the staff generally professional.
Disliked: Cafe was a bit shambolic, cafe staff weren’t very coordinated resulting in longer wait times. Tables not cleared regularly resulting in clutter.

It was fine. The rooms,...

Liked: room and facilities were good. staff were polite and attentive.
Disliked: The hotel is showing signs of wear and tear and looking tatty in places - many walls and doors in need of paint. outside I noted the guttering to the rear of the wing is full of weeds , likely to fail and this will cause water ingress issues without repair.Lighting in my room was inadequate, there were no overhead lights above the bed.

Exceptional

Very underwhelmed. Considering when you...

Liked: Location and grounds.
Disliked: Very tired and focus is more on the health spa than rooms

Good

Pleasant

Facilities were great and staff...

Liked: Building is very grand, room sizes were great, although furniture a little worn, required a little TLC. Breakfast had a good selection of food.
Disliked: N/A