Chaminade Resort And Spa Guest Reviews
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3.9 miles from Santa Cruz centre |
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Glenn, Moraga Thu, 22 December 2011
Great facility! Our room felt like an elegant tree house with the redwood deck extending into the woods. The staff was perfect and the food was amazing and really fun. Ostrich Carpaccio - WOW! Current rates makes this resort a bargain!!
Liked: All
Gerardus Wed, 8 January 2025
Good
Liked: The location
Disliked: The cleaning lady shouted cleaning at 8:30 when we where still in the room. She left shortly and did not clean the room. Dissapointing
Donna Tue, 7 January 2025
Good
Liked: The pool and the whirlpool were great to have at night. The whirlpool had enough pace for everyone there each night. We also enjoyed walking around the resort trails. The location is in a beautiful area. The food at the restaurant had a good variety for all of us and not too expensive.
Disliked: On entering the resort, there was only 1 person at the desk when it was around check in time. It took very long to get checked in and there was along long line behind me. While the person was helping me, she answered the phone 3 times with “Chamaninade Resort, can I put you on a brief hold?” She never picked up those calls. This showed me that the people weren’t honest at the resort. I also asked for a microwave twice and they told me it was coming. After a few hours, I finally went to the desk and she said they didn’t have any microwaves to give out. I understand that it was a busy time and you were short staffed, but please tell us the truth. It easier to take.
Pat Sat, 4 January 2025
Exceptional
Blen Sun, 29 December 2024
Good
Gina Sat, 14 December 2024
Stay was average.
Liked: Very per friendly
Disliked: One heater did not work. We had to make several phone calls to discover the room service menu. Our request for extra coffee was never acknowledged.
Dvbueno Thu, 5 December 2024
Good
Joel Sat, 30 November 2024
Disappointing
Natalia Mon, 25 November 2024
Very good
Raquel Sun, 24 November 2024
But pretty much I’d was...
Liked: It’s nice and really quiet and it’s amazing at night
Disliked: That some porches don’t have a roof cover. It rained this weekend. And we couldn’t go out side
Lee Tue, 12 November 2024
Decent but a few things...
Liked: Great facilities with the outdoor pool, hot tub and well equipped fitness centre
Disliked: Reception staff weren’t welcoming or very friendly. Lacking knowledge on basic info about the hotel when you ask questions too. Since it is a resort hotel they really should make an effort retraining existing staff or getting new staff