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Celenya Hotel ee
Celenya Hotel, 7 Bis Rue De Chabannes, Toulon
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (202 Ratings)
0.5 miles from Toulon centre
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Hotel Description
This hotel is located on the Place de la Liberté in the heart of Toulon 984 feet from Toulon Train Station. It offers free Wi-Fi in public areas and individually decorated rooms. At the Celenya Hôtel there is an international theme to the decor with rooms on each floor reflecting the style of a different continent. The air-conditioned rooms are equipped with TV and a private bathroom with hairdryers on request at reception. After a busy day sightseeing guests can relax back at the hotel lounge and enjoy a drink. A buffet breakfast is served daily in the breakfast room or in guest's room. The Hôtel Celenya has a 24-hours front desk and staff can assist in the organization of guests travels in Toulon. It is 2133 feet to Military Port of Toulon and the Mediterranean Sea and 1804 feet from Parc des Lices.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
q
Accessible
Other Amenities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` Accessible parking
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Celenya Hotel Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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1.5

Poor - 1.5 out of 5

Jean Fri, 10 January 2025

Not worth the money

Liked: The location.
Disliked: Everything else. The room I was given was not cleaned prior to my arrival. Furthermore I got stuck in their elevator and the water heater for my room was non functional.

0.5

Poor - 0.5 out of 5

Imad Sat, 4 January 2025

Disgusting

Liked: Noting
Disliked: I left the Hotel without refund because I couldn’t stay in such conditions:Dirty wallsThe room was coldThe rooms smells very badVery noisy air conditioner without heating Dirty bathroom

2.5

Fair - 2.5 out of 5

Renata Fri, 3 January 2025

I just don't recommend this...

Liked: The location was excellent.
Disliked: I don't even know where to start. First, there's no proper heating in the room. What they have is an air conditioner that supposedly works as a heater if you increase the temperature. However, this causes the walls to "sweat," with condensation dripping onto the floor, which is both disgusting and dangerous.Additionally, this "alternative" heating system takes forever to warm up the room, which is very small, by the way. If you're planning to visit during winter, as I did, I would strongly recommend avoiding this hotel.Still on the topic of winter, hot water is only available early in the morning. We only found this out when we arrived in the evening and tried to take a warm shower—it was freezing cold. To make matters worse, the room was still cold because the heating system takes ages to work.If we had known beforehand that hot water was practically unavailable, we wouldn't have booked a room here.Lastly, the bathroom leaves much to be desired. There is little to no separation between the toilet and the shower, and the sliding door does not close properly. It’s also worth mentioning that there are no photos of the bathroom on Booking.com, which now seems like a deliberate omission.

3.5

Good - 3.5 out of 5

France Mon, 30 December 2024

Good

1.5

Poor - 1.5 out of 5

Wolf Thu, 21 November 2024

Good price -terrible customer service!

Liked: Breakfast was good value for the price. Dinner seemed reasonable but we chose to eat out.
Disliked: Entrance to the hotel was not clearly communicated by the vendors. We had to call the front desk to figure out access around the corner. The bathroom door was broken so we couldn't close it properly (kept swinging open)- reported it and not attended to during our stay. The parking voucher was VERY poorly dealt with!! We pre-paid and on using our voucher to exit the parking garage it was NOT accepted. We contacted the desk at the hotel and despite being told someone would come down to the garage to help us, no-one arrived despite several calls. When we called back for further help, the desk clerk HUNG UP ON US!! We requested a refund on our prepaid parking costs and a call back to confirm a refund, which we NEVER received! Thankfully MC finally refunded us when we pursued it on OUR OWN. Due to being trapped in the parking garage for over an hour we missed out on a pre-paid event at our next destination. This venue is a reasonable price for Toulon, but VERY bad customer service. As we were visiting from Canada, and leaving for home a few days later, we had no opportunity to make up for our ruined itinerary.

3.5

Good - 3.5 out of 5

Alvarez Thu, 7 November 2024

Good

Liked: The location of the hotel is good. Clean place.
Disliked: The bathroom is a bit small but for the price it worked well.

3.5

Good - 3.5 out of 5

Vincent Fri, 11 October 2024

Good

3.5

Good - 3.5 out of 5

Geraldine Mon, 16 September 2024

Nice staff, clean room and...

Liked: Lovely staff member waited up for me when I arrived at midnight.
Disliked: Window didn't close in bathroom so noise and mozzies could get in. No duvet or cover on bed, just sheets. Also quite thin walls/ceilings so I was woken up at 2am by another guest loudly trying to put up his sofa bed in the room above me. Or perhaps doing DIY, whatever it was it was unbelievably loud.

3

Pleasant - 3.0 out of 5

Erik Sat, 7 September 2024

Pleasant

Liked: Location, clean room, nice communication
Disliked: Noise insulation, absence of shower drainage. Rooms doesn’t insulate noise.

4.5

Wonderful - 4.5 out of 5

Gregory Fri, 30 August 2024

Superb

Liked: The room was very nice and clean. Well presented and a comfortable bed.
Disliked: The only thing I noticed that wasn't right was a plug socket wobbly in the wall under the tv when I tried to charge my phone. I used the socket next to the bed instead, and all was well.

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Celenya Hotel 7 Bis Rue De Chabannes, Toulon