Superb

Liked: Modern ultraclean facilities the check-in process would have been impossible had it not been for helpful staff
Disliked: more varied cardio equipment in gym is needed but the weights were nice

Would definitely stay at Catbird...

Liked: The staff was very friendly and helpful. The accommodations were very comfortable, modern and clean. It was truly one of the best experiences I have ever had during my stay at a hotel.
Disliked: There was not one thing I did not like.

Exceptional

Excellent accommodation!

Liked: Excellent place. Great location in the art district. Great designs and decor. Friendly staff. Would definitely stay again.

Too many strikes for a...

Liked: Loved the breakfast - unfortunately I wasn’t told until the second day that most of the menu was not included. Only a few items from the refrigerator and a premade burrito. So much for the included breakfast.
Disliked: First, the hotel didn’t answer my calls from 7-8pm when I had just arrived and wanted to know if they recommended a nearby restaurant (walking distance). Instead I went straight to hotel because it said they had a restaurant. There’s no reception (self check in, which wouldn’t accept my information so I had to find help), no restaurant in the evenings (only breakfast). I ubered to a restaurant about a mile away and walked back. In the morning I found a cute set of instructions for making coffee on the door, got water down the hall, followed all instructions but couldn’t find the coffee. Only tea. I looked everywhere! Called the hotel and was told there was no coffee in the room - but I could come down (in my pj’s??) and get some for free or buy their brand for my room. Ugh. I got dressed and got coffee and a really delicious omelet - no complaints on the breakfast. Then because this trip was all about treating myself, I looked forward to the rooftop hot tub. I got in, only person there, great temperature and weather, and about 15 minutes later they began very loud work on the hot tub next to me. Ended up being very loud for a few HOURS. I mentioned it to staff but no one thought a better solution would be to wait until guests aren’t using it! Too many strikes for a good review. I really wanted to love Catbird.

Exceptional

Exceptional

Very good

Bad