I really recommend and thank...

Liked: The hotel is in excellent location, the rooms are big enough and the noise isolation (from the street) is perfect. The beds are very comfortable and the staff was very nice and sweet. A special thanks to Carlos who was more than helpful, either for the stay but also gave me good advice regarding my visits and sightseeing. I recommend this hotel that is in an excellent location in Lisbon (near the tramway 28, other tramway lines, Rossio, plaza Figueroa…) as well as many nice restaurants and Tons of Brunch places.May be the bathrooms are small but this is just if I want to be silly ☺️

Superb

Best experience ever, staff is...

Liked: The staff are super friendly— the best ever, especially Nuno, Kiro at the reception. They provided dog treat to my assistance dog, and very kindly and patiently advised on restaurant, places to visit and everything every time needed. They run the hotel with passion not just work. Have a chat with them becomes an essential part of the over whole experience .The location is perfect.It contains all facilities, such as small fridge. And the shampoo lotion is of good quality and decent scent.The breakfast is five star level — with diverse options and new items each day.
Disliked: None

Amazing location and even better...

Liked: The location is perfect, it’s on a walking distance from everything. The stuff is very kind and helpful. We had a problem with the room, and they changed it without hesitation. They even gave us a map with some tips for the city. I recommend it, and we will be back definitely.
Disliked: Loved everything, except the carpets in the room, would be cleaner without them. The breakfast can be improved.

Great stay, attractions and restaurants...

Liked: Location is brilliant and we had a great view of the city from the fourth floor
Disliked: The reception area is unappealing and room a bit tired

Very good

Liked: Great location, close to restaurants and shops, though it’s a bit uphill. The staff was always helpful and so friendly. I loved the blackout blinds – the room gets completely dark, which is perfect for sleeping. Comfortable bed and Rituals products in the bathroom were a lovely touch.
Disliked: It can get noisy at night from the street, but some earplugs easily fix that.

Perfect location, great and helpful...

Exceptional

Lovely room, great stay

Liked: Great location, really near the elevadors. Good breakfast with interesting range of options.