Castle Green Hotel In Kendal BW Premier Collection Guest Reviews
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Write a review
David Tue, 18 February 2025
Looks good but very poor...
Liked: We did not use resturaunt as all reports were only average and expensive. When told there was a seven pound service charge for room service we decided to eat elswhere and did not support the hotel.
Disliked: Every and anything you expect from this style of hotel was extra and as reported rooms were noisy at night due to badly sited utilities such as heat pumping rooms
Jay Mon, 17 February 2025
Nice place to stay
Liked: The service was great and the room was very clean.
Disliked: Whilst the food was nice, the options were very limited.
Leah Mon, 17 February 2025
Very good
Liked: How big the bed was
Disliked: How expensive everything was
Sarah Mon, 17 February 2025
Good
Liked: The swimming pool and sauna
Disliked: Are room was right night to reception so we heard everyone coming and going and in the evening. Just a little loud but that's not down to the hotel that's all guest not being respectful. Also bed was a little hard.
Adam Mon, 17 February 2025
Could have been much better
Liked: Good location Friendly staff Bar area was nice and drinks were not too expensive
Disliked: The room cleanliness was average. Bedding wasn’t changed on the 2nd night just made, Bins were not emptied or towels changed.The bathroom wasn’t cleaned Extractor fan in the bathroom was poor as any longer then a 2 minute shower you were in a steam roomRoom service menu could have been better as sandwiches and 3 main options is disappointing .Romance package was awful, £40 for cheap Prosecco and 10 rose petals on the bed.
Kay Sun, 16 February 2025
Wonderful experience, great bar, great...
Liked: The staff were phenomenal, and the room had a balcony overlooking an amazing view. The room was cleaned whilst we were at breakfast, honestly highly recommend!
Disliked: The spa facilities were the only let down, just a steam room and a small pool, heated floor in the changing rooms and lovely hot showers but not enough there to call it a spa in my opinion!
Kay Sun, 16 February 2025
Exceptional
Liked: Wow what can I say just amazing. Gutted Alexandra pub not open but out of season xx
Disliked: Nothing
Michelle Sun, 16 February 2025
Pretty location friendly staff comfortable...
Liked: Nice vibe
Disliked: Prefer to order breakfast than buffet ready but that’s just personal choice
Dyanne Sun, 16 February 2025
Good
Robert Sun, 16 February 2025
Stopped at the hotel as...
Liked: Excellent location.Very clean, staff friendly and welcoming.Food and drinks reasonably priced.
Disliked: Nothing.