Castle at Ala Moana Hotel Guest Reviews
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Evi Mon, 8 July 2024
2/5 stars, the breakfast dining...
Liked: Great selection for breakfast. There were fruits, there were juices, bagels, sausage, yogurt, juices. Also it was close to Waikiki, and the night life there is livid.
Disliked: We had to pay $442.36 extra on top of what we already paid for the room of $2806.33 once we checked in because of check-in fee ($50!)and hotel service fee ($325!) and on top of other fees once we checked in because the unit was apparently a “privately owned unit”. Also we requested towel change but the fee was $35 for that service and they would not change the bedding even though we stayed there for 13 days which is a lot. There were wear and tear everywhe in the unit we stayed at..
Annie Thu, 23 May 2024
Wonderful and beautiful. It was...
Liked: The hotel was beautiful and close to downtown, shopping, and beach. Property was quiet too.
Disliked: Not really anything.
Franklyn Mon, 26 February 2024
Very good
Zachary Thu, 25 January 2024
Poor
Melinda Wed, 17 January 2024
Good
Liked: Convenient locationFriendly staff
Disliked: Power was out for a few hours within 2 days. Only 2 Elevators were working on emergency power and the hallways were dark
Yasushi Mon, 30 October 2023
Terrible, wasted our vacation. We...
Liked: Location is good.
Disliked: Sink was clogged on arrival and couldn’t use it more than day &half and contacted the maintenance man by phone of your company, and thru showed up following day and wasted so many hours. Both beds are too soft with worn out sheets. Toilet seat was so low which was kid’s height.