A fabulous experience!

Liked: The service was exceptional and the hotel exceeded our expectations. The interior design was amazing and comfortable at the same time.
Disliked: The only minor complaint was that the phones in the bedrooms were a bit confusing to use with no directions.

Casa Polanco is like heaven...

Liked: The place felt like home. The staff is amazing. The rooms are spacious and beds super comfortable. Large bathroom with big fluffy towels and bathrobes.

Top experience!

Liked: Everything its great at Casa Polanco. The house is beautifully decorated, location its good and safe, the staff are very kind and helpful. 5*

Exceptional

Best 5-star hotel ever visited...

Liked: Casa Polanco is really a fantastic hotel at a very convenient location. The buidling is beautifully restored and has a mix of authentic and modern details. However, most important is the extremely customer focused staff. You feel yourself really "at home" in Casa Polanco. We have visited a lot of 5-star hotels but never experienced staff as nice and sympathic as the staff at Casa Polanco.
Disliked: Nothing!

Very good

Very good

Perfect

Exceptional