My wife and I liked the fact that it's within walking distance of a lot of historic sites, museums, shops, etc. We'll stay there again when we go to future concerts at the St. Augustine Ampitheatre, which is a fairly short drive from the hotel.

Liked: Felt safe for the most part. Good to have to use your room key to rise above the ground floor, for example.
Disliked: Our view of the dining room roof wasn't exactly romantic, but I'm sure if I'd paid more, we'd have enjoyed a better view.

Exceptional

Exceptional

Exceptional

Very good

Disliked: Shower head/water pressure was terrible.

It was basically a comfortable...

Liked: The overall atmosphere is great. The adjacent galleries are full of lovely art. The staff is extreemly gracious.
Disliked: Late comers (party goers?) coming into their room around 11:30 pm and having loud conversations and screaming in their room apparently above ours for almost an hour. We were trying to sleep. Other than that I thought the parking fee for one night (4 pm to 11:am) was excessive.

We will be back!!!!!

Liked: The reception staff, especially Nardia, were so kind and helpful during this very stressful (hurricane Milton) time. We had evacuated here from St Pete, then had to evacuate from your hotel for 2 days before we could come back and enjoy the rest of our stay. She made the transitions so easy for us, as did every other member of the staff. In spite of everything we had a wonderful time!
Disliked: Everything was perfect!

Very comfortable room, great location

Liked: Breakfast was very good, but not included in the priceI like the fact that they greeted me with the champagne
Disliked: When I arrive the Reception stuff could not find my name in the system, They were annoyed with me. That’s how I felt.

Historical hotel at a great...

Liked: Location, service, re staurant
Disliked: Rooms, floors need upgrade

Exceptional