Casa Madrona Hotel And Spa Guest Reviews
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0.2 miles from Sausalito centre |
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Clare Mon, 30 December 2024
Beautiful and luxurious stay in...
Liked: Beautiful facilities
Toni Mon, 16 December 2024
Lovely time
Sharon Mon, 16 December 2024
Enjoyed our stay
Liked: This hotel is really very nice and clearly positions its self as a boutique establishment. I’d carefully researched where to stay prior to deciding on this hotel and considered advice in various reviews so booked a court yard room, as on balance it was likely to be less noisy than other rooms, according to previous guests. While this is probably true I wish we had booked a sea view room in the main building above the restaurant or suite. The room is quite tight if you are an international traveler with all the cases that involves! The rooms them self are well equipped and really very comfortable. I liked the bed, it being slightly harder my husband prefers a softer bed and he wasn’t keen on the bed after 4 nights. Highlighting that you can’t please everyone. The bathroom is huge and it’s nice to have a decent tub. The toiletries are nice too, but im not a fan of dispensers being honest and prefer individual toiletries. One of the areas that needs attention is the bathroom, in our experience the shower cubicle had chipped and broken tiles and the sink had a large crack in it. For a hotel which clearly prides its self on offering a quality product this really detracts from the offering and reflects badly, especially at the price point guests are paying.The staff are first rate and the hotel is very clean. I would stay again but would choose another room type. There is a nice restaurant next door which we used for breakfast and one evening dinner. I’d advise booking as it is quite popular. Of note there was a long power outage when we stayed and the hotel managed it as well as one could expect. Valet parking is helpful at a cost of $35.00 pn.
Disliked: The bathroom requires attention, cracked tiles and sink in the room which reflects poorly on a hotel that is offering a ‘quality product’.Toiletry dispensers as opposed to personal ones, which I appreciate is something particular to me. Lack of in room beverages and bar which would be nice given there is no bar on site.
Carol Sun, 15 December 2024
Exceptional
Thomas Tue, 12 November 2024
Superb
Betul Sat, 9 November 2024
Disappointed
Liked: Location is really nice
Disliked: AC was extremely loud even after they tried to fix it. Internet connection is not working. Very dated interior bathroom. Even coffee machine in the room was not working.
Mark Fri, 8 November 2024
Exceptional
Lucia Thu, 7 November 2024
Very good
Kimberly Sat, 2 November 2024
Exceptional
Antony Tue, 29 October 2024
We had workers start work...
Liked: Awesome location - stayed before
Disliked: We were early but told our room was not ready. Our friends who booked room through the hotel web site were able to check in early. We both paid the same rate but their room was far superior. Work started on the roof above us at 6:30am. Complained but nothing happened. Hotel billed our credit card even though we had already paid booking.com. In the process of refund.