Exceptional

Very good

Unique ..

Liked: The hotel was very comfortable , and all the staff were excellent kind and helpful spoke good English It’s Central for tourist locations - a return taxi from / to the airport by the hotel’s diver was $75 and a comfortable ride - We found it noisy in our rooms in the evenings -one evening with a loud party using the bar restaurant above the rooms. On another we heard the loud television from the room next door and dragging / cleaning noises from the bar and restaurant above our room during their closing period.If you go to bed later ( after 11 pm ) you wouldn’t be disturbed and it was peaceful. It was a unique experience in the beautiful building.

Terrible shame - an awful...

Liked: A real shame - hotel was in a good area and a nice job has been done on restoring a historic building. Whoever thought it was acceptable to make rooms available on an evening when the whole building was reverberating with loud music due to a wedding on the roof has no idea of the purpose of a hotel - to sleep!!! To make matters worse there was no breakfast available the next day as the staff were too tired from the wedding to serve this before 0900. Despite requests to talk to the manager she was not on the premises and would not make herself available. Overall an extremely poor experience - I would not recommend this hotel in any way.

It could have been an...

Liked: Couldn’t fault the location, the character of the hotel and the friendliness of the staff. However the noise from a wedding party was unbearable and we should have been warned of this and that the kitchen would be closed to residents at that time.

Exceptional

Liked: We stayed here on our arrival to CDMX and decided to return at the end of our trip, as we enjoyed our stay in this beautiful hotel. The hotel restaurant was excellent and we ate there several times.

Beautiful historic hotel in ideal...

Liked: I was delighted with the historic building and my room and the staff, the great free breakfast and the perfect location for visiting the historic center by easy walking
Disliked: Just a note to know. My supervisor suite with balcony was very nice but I noticed most rooms were very small without windows. I don’t think you can tell that from description on booking. I would not have been happy with a room like that. Book carefully!

Exceptional

Exceptional

Liked: The staff were super helpful, we received a delicious welcome drink on arrival and the room was gorgeous. Great location as well but room was lovely and quiet
Disliked: The lock on the door was tricky to use but once we got the hang of it, it was ok