Incredible, everything was incredible…except for...

Liked: Location was great, but staff was unbelievably helpful
Disliked: The roof top restaurant could use some help with their waiters. Only had dinner there once on the first night, didn’t give them a second chance. Could have been an off night??

Loved our stay !

Liked: Beautiful Hotel with a History . Super clean Rooms,charming staff ,helpful and kind . A mention must be given to Heidi at Reception she is a wonderful Ambassador for the Hotel her kindness was invaluable ,thank you Heidi . Helping us with Didi and Uber was so greatly appreciated !!!
Disliked: An issue with the Restaurant upstairs that was not rectified as promised by the Restaurant Staff.

Exceptional

Comfortable and welcoming

Liked: Beautifully restored hotel located minutes from historical centre. Friendly welcome at front desk and in their restaurant where we had our welcome drink. Room was quiet with all amenities available. Breakfast was superb !

Exceptional building, location, staff.

Disliked: Nothing

Overall, our stay at Casa...

Liked: Breakfast at Casa de la Luz is nothing less than exquisite. Not only is the Oaxacan-inspired menu vast and appealing, but the food is delicious. We enjoyed a complete breakfast -- all-inclusive and consisting of fantastic coffee, juice, bread, pastries, fruit, and entrèe -- every day during our stay. Tremendous fuel for busy days of sight-seeing!
Disliked: This is so minor, but the weak flushing toilets situated throughout the hotel induced an unexpected level of irritation. Such an inconvenience is really not the hotel's fault, but more a reality of an ancient infrastructure that's endemic to Mexico City. Nevertheless, being able to "go" without worrying about whether the toilet is going to flush is something I didn't expect to have to think about.

Exceptional

Liked: The staff were extremely helpful and friendly. The hotel building was amazing and beautiful. We had dinner at the restaurant, also and the food and service wasexcellent.
Disliked: NA

Scam.

Liked: Breakfast was just ok. Location was great.
Disliked: Staff scamed me for money. Accidently broke cheap ice dish, and made me pay 1000.00 pesos to replace it. Manager conveniently unavailable. I booked the most expensive room they had, and staff assumed I was made of money. Never staying there again.

Superb