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Casa Azul Hotel Blu-UBS Arena ee - (888) 323-5826
Casa Azul Hotel Blu-UBS Arena, 220-16 Jamaica Avenue, Queens Village, NY -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (1930 Ratings)
0.7 miles from Queens Village centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located within 1.4 miles of Belmont Park Race Track and 7.6 miles of Aqueduct Racetrack, Casa Azul Hotel Blu-UBS Arena provides rooms in Queens. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Citi Field is 9.2 miles from the hotel and Bronx Zoo is 15 miles away. At the hotel, every room comes with a desk. All guest rooms in Casa Azul Hotel Blu-UBS Arena are equipped with a flat-screen TV and free toiletries. Speaking English and Spanish, staff are ready to help around the clock at the reception. Arthur Ashe Stadium is 8.2 miles from the accommodation, while Nassau Veterans Memorial Coliseum is 8.9 miles away. John F. Kennedy International Airport is 6.8 miles from the property.

Check-in time: 15:00   Check-out time: 04:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Soundproof rooms available
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Casa Azul Hotel Blu-UBS Arena Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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1

Poor - 1.0 out of 5

Kristen, Schene, visiting UBS Arena Tue, 2 April 2024

Smelled like smoke. Very loud. Locks on door didn’t work; didn't feel safe in hotel or hotel room.

Liked: None.
Disliked: Yes.

3

Pleasant - 3.0 out of 5

Dan, Cobourg, visiting UBS Arena Sun, 29 October 2023

Having the closest room to the front lobby was not good. Heard people coming in and out all night. Doors kept slamming throughout night. There was loud music coming from the building next door until 4am. The king size bed was nice even though there was not a fitted sheet for the mattress and the comforter was very old. Washroom and specifically the shower was very nice. Air conditioner barely worked and no working phone to call front desk.

Liked: Shower and bathroom is great.
Disliked: No fitted sheet on the mattress; was uncomfortable and air conditioner did not work.

5

Exceptional - 5.0 out of 5

Jack Sun, 9 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Joelle Fri, 7 February 2025

Exceptional

2.5

Fair - 2.5 out of 5

Debra Fri, 7 February 2025

Passable

0.5

Poor - 0.5 out of 5

Dorcas Thu, 6 February 2025

Bad

Liked: Nothing the hotel was smelling of Cannabis and I didn't feel safe at all . The facility was poor. The toilet was that the fan had a funny noise .. loud noise, and the room was very cold .I wouldn't book there and . I wldnt advise anyone to book there .It's a smoking hotel doggy people going in and out
Disliked: The staff communication was poor I didn't feel safe .I asked for a refund d so I can look for somewhere safe to book, but the staff was not helpful

5

Exceptional - 5.0 out of 5

Stacey Wed, 5 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Stacey Wed, 5 February 2025

Exceptional

4

Very Good - 4.0 out of 5

Thompson Wed, 5 February 2025

Very good

Liked: The location was nearby stores to get some breakfast and dinner. Public transportation was nearby. The room was warm very good heat provided.
Disliked: The pillow on the bed wasn't clean, it looked like it was blood stain on the pillow and the pillow case wasn't clean I was able to see stains on pillow case. The face cloths weren't white they looked like someone had just finish washing with them. The ice machine didn't work 2/3 years ago and it still didn't work. The ice bucket and the tray it was on had black spots in it. They provided a small clear bag to put inside the ice bucket for the ice, if the ice machine worked. The soda and snack machine still didn't work. My fridge wasn't working so the guy changed it from another room, that didn't work much better and it wasn't clean. Not enough pillows provided cause the headboard to the bed while sitting up watching TV hurt your back if you leaned up against it.

1.5

Poor - 1.5 out of 5

Sk. Mon, 3 February 2025

Even though the location was...

Liked: Location
Disliked: The room was dark at night( not enough lights). toilet got clogged. The door doesn’t open. The sheets were dirty. Too much noise at night.

4.5

Wonderful - 4.5 out of 5

Victoria Mon, 3 February 2025

Superb

3.5

Good - 3.5 out of 5

Mrz Mon, 3 February 2025

Great

Liked: Convenient to family ; great location ; staff very helpful
Disliked: Too much traffic in the night

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Casa Azul Hotel Blu-UBS Arena 220-16 Jamaica Avenue, Queens Village, NY