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Casa Azul Hotel Blu-UBS Arena eef - (888) 323-5826
Casa Azul Hotel Blu-UBS Arena, 220-16 Jamaica Avenue, Queens Village, NY -(888) 323-5826
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3.4
HOTEL RATING: 
PLEASANT
3.4 out of 5 (1892 Ratings)
0.7 miles from Queens Village centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located in Queens 1.4 miles from Belmont Park Race Track Casa Azul Hotel Blu-UBS Arena provides accommodations with free WiFi and free private parking. This 2-star hotel offers a 24-hour front desk and luggage storage space. Aqueduct Racetrack is 7.6 miles from the hotel and Arthur Ashe Stadium is 8.2 miles away. At the hotel every room comes with a desk a flat-screen TV a private bathroom bed linen and towels. All guest rooms at Casa Azul Hotel Blu-UBS Arena include air conditioning and a closet. Nassau Veterans Memorial Coliseum is 8.9 miles from the accommodation while Citi Field is 9.2 miles away. The nearest airport is John F. Kennedy International Airport 6.8 miles from Casa Azul Hotel Blu-UBS Arena.

Check-in time: 15:00   Check-out time: 04:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Soundproof rooms available
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Casa Azul Hotel Blu-UBS Arena Guest Reviews

Overall Average Score: 
Pleasant (3.4 out of 5)

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1

Poor - 1.0 out of 5

Kristen, Schene, visiting UBS Arena Tue, 2 April 2024

Smelled like smoke. Very loud. Locks on door didn’t work; didn't feel safe in hotel or hotel room.

Liked: None.
Disliked: Yes.

3

Pleasant - 3.0 out of 5

Dan, Cobourg, visiting UBS Arena Sun, 29 October 2023

Having the closest room to the front lobby was not good. Heard people coming in and out all night. Doors kept slamming throughout night. There was loud music coming from the building next door until 4am. The king size bed was nice even though there was not a fitted sheet for the mattress and the comforter was very old. Washroom and specifically the shower was very nice. Air conditioner barely worked and no working phone to call front desk.

Liked: Shower and bathroom is great.
Disliked: No fitted sheet on the mattress; was uncomfortable and air conditioner did not work.

3

Pleasant - 3.0 out of 5

Francis Sun, 10 November 2024

I would recommend based on...

Liked: The rooms were spacious and comfortable.
Disliked: Too much loud noise in the wee hours of the morning. Perhaps a bit more sound proofing needed. Maybe a carpet in the hallway so you don't have to hear guest pulling suitcases.

4.5

Wonderful - 4.5 out of 5

Rich Sat, 9 November 2024

Good place to relax

Liked: The room was great
Disliked: Little noise in the hall over night

4

Very Good - 4.0 out of 5

Baani Tue, 5 November 2024

Very good

0.5

Poor - 0.5 out of 5

Sade Tue, 5 November 2024

The worst, stink like cigarettes...

Liked: The entrance
Disliked: The room instantly smelled like cigarette smoke, I told the clerk and looked for room service in the hallway only to find them four rooms down the hall laying in one of the beds with the cleaning products in the hallway with the door open. My room had trash of weave packages in there which shows that they didn’t clean the room thoroughly. The floor was dirty, the bathroom towel had holes in it. The sheet on the bed had multiple cigarette burns and holes in it. The room constantly smelled like smoke each time I left and came back in no matter how much times I called them to spray it out. They don’t like to clean the rooms and they lay down on them during the times they should be cleaning them.

1

Poor - 1.0 out of 5

Abdel Tue, 5 November 2024

Very poor

2.5

Fair - 2.5 out of 5

Nawacoomar Sat, 2 November 2024

Terrible

Liked: I didn't stay at your facility.
Disliked: I arrived from Florida at 9 am and had a religious function to attend at 2:30 pm, needed to take a shower and iron my clothes but was told by your reception that I will have to wait until 3 pm to check in. I had to call other hotels in area and pay for a second room, they allowed me to check in at 1:15 pm and took a shower and iron my clothes. You guys need to be a little more flexible for your customers.

2.5

Fair - 2.5 out of 5

Jarmanjeet Sat, 2 November 2024

Passable

5

Exceptional - 5.0 out of 5

Wilkins Sat, 2 November 2024

Exceptional

2

Disappointing - 2.0 out of 5

Jazmen Fri, 1 November 2024

Disappointing

2.5

Fair - 2.5 out of 5

Stephen Thu, 31 October 2024

Adequate for one night but...

Liked: Overnight prior to flight from JFK. Adequate but not terribly clean or well looked after.
Disliked: fabric of the building, rooms.

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Casa Azul Hotel Blu-UBS Arena 220-16 Jamaica Avenue, Queens Village, NY