Caruso Place Boutique & Wellness Suites, Naples

Had

Liked: Staff very accommodating. Location overlooking via Toledo from balcony, delightful and just a few steps from the theatre.
Disliked: Misleading description; NOT a suite but a room with chairs and sofa. Impression on booking page vastly distorts size of the room. Had to unblock shower head, which then meant the drain overflowed. "Private Entrance" I'm sure is for benefit of all guests - not necessarily a problem but again gives false impression of "exclusivity" that one would expect for over €300 per night.... Breakfast very average, only ate once over 3 mornings. If you want it (we were not fussed), don't count on the TV subscription service to Netflix etc. to work. Collection from airport is exorbitant - arranged separately via Booking and got large car for less than 1/2 the price.

Exceptional

Very good

Liked: Very nice place. Quiet nonetheless the central location.
Disliked: The breakfast was disappointing. The rate of the hotel would have merit, fresh and origin stuff.

Lovely little hotel in amazing...

Liked: Brilliant position
Disliked: Room a bit plain

Exceptional

Misleading hotel and location

Disliked: The location did not specify that it was not fully accessible by vehicle. We were dropped off approximately 3 blocks away as vehicles were not allowed at a certain point. We were left to drag our luggage on cobblestone through a packed city. Upon arrival at the hotel, there is no elevator to bring up luggage, and there was one staff member to assist, so my wife and I ended up assisting with luggage transport. the only window in the room was in arms reach of the property next door resulting in not being able to open for any natural light. Very loud surrounding resulting in interrupted sleep. DO NOT RECOMMEND.

Very good

Excellent stay at Caruso Boutique...

Liked: Hotel is excellent. In a superb spot in Toledo just next to the Galleria Umberto on the main shopping street. Upmarket hotel - superb room - super comfortable beds. Room service was basic but fulfilled our needs as there was huge storm that night and we couldnt go out. We didnt have the breakfast so cannot comment on that. Very helpfull staff and great communication to us before we arrived via whatsapp which was great (and new to me)
Disliked: Nothing could have been better I just thought it was a little bit expensive for the 1 night.