Exceptional

Liked: The location is excellent and there is on-site parking. The breakfasts are wonderful, and the staff is very knowledgeable and helpful. Thank you!

Excellent day. We will be...

Liked: Breakfast was yummy. Room was nice and cozy.

Exceptional

It was not a pleasant...

Liked: The breakfast was good. The staff was very gracious and kind.
Disliked: The advertisement said the mattresses are plush pillow tops- -the pillow top left the mattress a LONG time ago, it was as hard as a brick, needs to be replaced. We didn’t sleep at all the first night and very little the second. We left after the second night. The room was very noisy- -right outside the front door and the social area where people gathered in the evening and morning, we could hear every word they said. The room was so small, one of us had to move so the other could get to the toilet or sink. The hair dryer is on its last legs.

Very good

Superb

Exceptional

Staff and property amazing

Liked: Breakfast was delicious.

My husband will be turning...

Liked: Location was great, right in the middle of Old St. Augustine which made it easy to tour around town and not have to worry where to park. Carriage Way did offer on-site parking. Staff very kind and friendly. My husband loved being greeted with an offer of wine, soda, water. Also available was coffee and tea and maybe other items, I didn't get a chance to go look. Cream Sherry in the room besides small refrigerator offering sodas and water. Nice size bathroom with a jet tub, big walk-in shower, with shampoo, conditioner, body soap and body lotion, along with bathrobes. The Emerald room is on the bottom floor with only two steps to get in the room, which was perfect for my husband who walks with a cane. Breakfast was great! Kudos to the chef!
Disliked: Needs a toilet brush available in the toilet area would be a nice touch with bathroom spray. Love the old furniture and one should probably expect that the cabinet that holds extra pillows and covers would be a bit musty smelling. I have extremely sensitive skin, so I have to sleep with my own items under and over me to cover their sheets and pillow in bed. But that's just me, my husband had no issues.