Carlsbad Inn New Mexico Guest Reviews
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1.6 miles from Carlsbad centre |
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Eddie Wed, 13 November 2024
Exceptional
Liked: Everything was good!
Ivan Mon, 11 November 2024
Very convenient place to stay...
Liked: Really liked that there was a sofa in the room! We asked for a room on the ground floor and we received one. The motel was right on the road that we would be traveling on the next day!
Disliked: Thought that the price was a little too high.
Anton Mon, 4 November 2024
Charged twice
Liked: A decent motel, you get what you pay for, may be a bit overpriced.
Disliked: The motel double-charged me for a single night’s stay, which was incredibly frustrating. When I tried to address the issue, the receptionist was not only dismissive but also outright rude. They refused to acknowledge the duplicate charge and insisted it wasn't possible, showing no willingness to resolve the problem. After my stay, I discovered that the property had canceled my booking without explanation - likely to avoid any negative reviews and complicate the chargeback process. The lack of professionalism and accountability was appalling. I would strongly recommend avoiding this place.
Jonathan Thu, 31 October 2024
Exceptional
Roberto Mon, 28 October 2024
Exceptional
Delbert Fri, 18 October 2024
Passable
Liked: location
Disliked: no breakfast. Too expensive for what was provided.
Elisa Wed, 16 October 2024
Exceptional
Zenon Sun, 13 October 2024
Exceptional
Liked: Clean room and helpful staff
Hungerford Wed, 9 October 2024
Old, but comfortable.
Liked: Old and somewhat run down, but clean. The room was comfortable. OK Continental breakfast.Close to Carlsbad Caverns.
Disliked: No decaf coffee in the room. Only one drinking cup. Only a couple of AC outlets and no USB ports.A bit pricey, but all of the other hotels were a bit expensive due to the proximity to the national park.
Jean Wed, 2 October 2024
Pleasant
Liked: Location to Carlsbad Caverns was great.Friendly staff.
Disliked: It was a bit dingy. Air conditioning unit was noisy.