Liked: Really nice hotel. Good location; easy parking; friendly staff; clean and comfortable rooms. We will stay there again and book through ConcertHotels.com!

Good

Liked: Seem like a safe area to be in.
Disliked: Just needs some updating. Its wonter time. The AC in the wall could feel cold air blowing in around it, not sealed well. Open breaker switches on wall.

All good.

Average. Thankfully I was at...

Liked: The location was good
Disliked: The WiFi did not work on the 4th floor. Took three days to fix the the hot water problem in my room

Exceptional

Liked: Charming hotel with spacious rooms in a great location in Oak Park. Our room was comfortable and very clean. Plus parking and two restaurants on site. We'll be back!

Going downhill and needs a...

Liked: The location is convenient for visiting our kids.
Disliked: The fourth floor smelled like a literal frat house there was so much cannabis (and I am highly tolerant of cannabis!) and the third floor smelled like urine. Our two nights on the second floor we were woken up every hour or so by THE louder boiler noise I have ever experienced. Sounded like jack hammers in the room. The staff is always nice and the lobby is always beautiful. Even for a historic hotel, it needs a rehab in a BAD way. Has gone down hill in the last few years, and it makes me sad. Could be awesome.

Exceptional

Very good

Exceptional

Great location and charming character.

Liked: Location! Walk to shops and dining in a very safe environment. I love older hotels with character and this one had it without feeling old.
Disliked: Entryway has steps instead of a ramp for luggage.