Liked: Very pleasant.

Good

Liked: Didn’t partake
Disliked: Car park lifts

First class

Liked: Excellent
Disliked: Nothing

Was ok, lovely to get...

Liked: Location is great, in the centre of everything. The breakfast was nice with plenty of choice. Very nice cocktails and lovely decor of the restaurant and bar.
Disliked: We were very happy to be upgraded to a double room but as we were conjoined to a connecting room we had the worse nights sleep ever, the guests next door might as well had been in our room, so at 1-2.30am in the morning all we could hear was talking and giggling. the noise from outside was just too loud and very disruptive. Very disappointed and went away feeling very tired.

Superb

Superb

Overall the stay was great

Liked: Stay - I recently stayed at this hotel and had a generally excellent experience. The staff were friendly, the interior was beautiful, and overall, the stay was enjoyable. location is perfect for everything you want to make a excellent experience is a step away, great restaurants.
Disliked: Directions- I faced a frustrating issue with the directions linked to the hotel’s location on Google Maps. Every time I navigated to the address, it took me down the wrong route, and on the last attempt, the directions led me straight through a bus lane. This resulted in a £35 penalty and added a lot of stress to the trip.When I spoke to the reception, they were already aware of this issue and advised me to use a different postcode for navigation. While I appreciate their help, it’s disappointing that the hotel hasn’t fixed the directions on Google Maps, as this could prevent such situations.Despite the hassle, the hotel itself was lovely, and if you’re driving to Cardiff, I recommend calling the reception in advance to get the correct postcode to avoid the same navigation issues.

Exceptional

Very good

Liked: Good spacious room, nice mattress.
Disliked: Fan made noise

Exceptional