Disappointed

Liked: Check in was a disaster. Must have been a Christmas party or something. Could not get a valet& must have been over a 100+ people standing in the lobby. You should take care of your guest first, & not allow your holiday parties to overflow the main area. They book an area - keep them in the area. The mezzanine wasbooked for private party & we could not get to the balcony. You should let your guest know this ahead of time. The room was much smaller than advertise and below my expectations for the Capital. The bottom line - I have stayed here several times & always enjoyed the hotel. After this experience , this is probably the last time I will stay at the hotel.

Exceptional

Liked: Staff, location, room service, lovely hotel

Perfect stay in Little Rock

Liked: Really great hotel. It was clean, quaint, and the staff were really kind.
Disliked: N/a

A wonderful experience which I...

Liked: Magnificent and beautiful historic building in the heart of downtown Little Rock.

Exceptional

We will be back for...

Liked: Staff were super friendly and the place is amazing!!

Exceptional

A warm Southern welcome on...

Liked: Location on river and super helpful staff
Disliked: n/a

Exceptional