Canopy West Palm Beach - Downtown Guest Reviews
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0.6 miles from West Palm Beach centre |
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Jennifer Thu, 16 January 2025
Very good
Robert Tue, 14 January 2025
Exceptional
Jules561 Mon, 13 January 2025
Overall the stay was lovely...
Liked: There was a lot to love- comfortable beds, wonderful shower and toiletries, very clean, great views, extremely attentive and helpful front desk staff. Also loved the ride service to downtown area. Breakfast was also delicious. Mike, the bartender at Treehouse, was also very attentive.
Disliked: Absolutely LUDICROUS valet charges. Insulting actually. To pay just under $500 for a one night stay and then $49 (w/ tax) for overnight parking is absolute robbery. And to top it off, it took 11 minutes for valet to retrieve my car and somehow hand me the wrong keys still. It is the sole reason that despite enjoying our stay, I would not return. Also the 20% surcharge made service staff extremely comfortable with not providing timely service. The daytime bartender Saturday at Treehouse, a woman whose name I can’t recall— who not only did not greet us for several minutes— had a sticky bar, and poured a weak drink (we did not want a strong drink, just a regular vodka-soda, but she under-poured and under-iced, thus making it almost all mixer. Her attitude wasn’t great but since we would’ve topped 20% regardless, it is what it is.
Jordan Thu, 9 January 2025
Superb
Liked: Clean new highrise.
Disliked: The valet service was slow and weird
Jordan Thu, 9 January 2025
Good value
Liked: Clean nice new building.
Disliked: The valet service was odd and slow
Carl Sun, 29 December 2024
It was really good outside...
Disliked: Having to paid almost 50 dollars for one night of parking. Of course, the attendants expected a tip in addition to the fee.
Betsi Fri, 27 December 2024
Fantastic!
Liked: Excellent!!
Genesis Mon, 23 December 2024
It was amazing
Liked: Very beautiful decorated. The pool on the roof is amazing and both restaurants are delicious
Disliked: The parking is extremely expensive. There is no way to park your car if you don’t pay the valet parking which I think is ridiculous
Maria Sat, 21 December 2024
Nice hotel with happy ambiance.
Liked: Great location, nice front desk members. Love the canopy shuttle. Love art around the hotel.
Disliked: Room wasn’t clean and done on the second day of arrival back in the afternoon
Meiss Mon, 9 December 2024
Considering the price I paid,...
Liked: I appreciate the hotel's location and their offer of free bicycle rentals.
Disliked: The reception area was cluttered, and the hotel is older than shown in the photos. It needs renovations, as the bathroom in the room had a slight odor, and the pillows were uncomfortable.