Canopy By Hilton Tempe Downtown, Tempe

Canopy By Hilton Tempe Downtown Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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Exceptional

Liked: Dog friendly staff was great
Disliked: Nothing

Comfortable and classy hotel. Parking...

Liked: The staff here are the best. We were treated with absolute respect, got an early check in and late check out. Cody, at the restaurant, became our concierge. He patiently answered all our questions about where to eat and how to travel where we wanted to go. He also remembered guests he'd served earlier and knew what they had been served. He's very professional. Our room was great. The beds were extremely comfortable. I loved the espresso machine.We had a wonderful stay. Thank you Canopy by Hilton Tempe.
Disliked: We really enjoyed our stay at the Canopy. The only reason we didn't rate the hotel exceptional 10/10 is because we were surprised about parking. This could have been an oversight on my part. We chose to valet for $39 because it was easier for us to unload our luggage at the entrance. Self parking is $25 every time the car re-enters. We had a blast using Waymo. I highly recommend it.

Exceeded our expectations.

Liked: Attractive decor. Good size rooms. Loved the toilet/shower was independent of the sink. Great safe. Great closet space. Great coffee bar. Ample closet.
Disliked: Nothing

Exceptional

Superb

Exceptional

Comfortable, welcoming stay. Highly recommend.

Liked: Very friendly staff who aimed to please. Lovely room design and decor. Big, comfortable chair for Zoom meetings I needed to do. Exceptional bed. Perfect location near the ASU campus. Excellent room service breakfast.
Disliked: Overnight valet parking was expensive.

We like layout of the...

Liked: Location and accessibility to parking
Disliked: Don’t remember

Exceptional

Great Tempe hotel

Liked: Great location. Comfortable bed and amazing shower. Rooms are lovely (perhaps the Aircon is a bit cold, I could only control the one in my bedroom not in the lobby/bathroom but all fine really. The staff were generally friendly, especially up on 14. The pool is also lovely.
Disliked: I stayed for business for the week, then extended for leisure. The breakfasts are " order only" rather than buffet, this is inconvenient if you just want to grab something quickly and fly out the door. I'd also far prefer something small like just toast and honey or a couple boiled eggs (and a bit of fruit) but these are all treated as individual items oddly enough, costing more?The water dispenser on my floor (level 7) didn't work for the week. The lady at front desk didn't seem concerned about this or getting it fixed but inconvenient for me.