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Canopy by Hilton Memphis Downtown eeee - (888) 323-5826
Canopy by Hilton Memphis Downtown, 164 Union Avenue, Memphis, TN -(888) 323-5826
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (909 Ratings)
0.4 miles from Memphis centre
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Hotel Description
Located in Memphis a few steps from AutoZone Park Canopy By Hilton Memphis Downtown has accommodations with a fitness center private parking a restaurant and a bar. With free WiFi this 4-star hotel offers room service and a 24-hour front desk. The property is 500 yards from the city center and a 6-minute walk from Orpheum Theater. Popular points of interest near the hotel include FedExForum Fire Museum of Memphis and Memphis Rock 'n' Soul Museum. Memphis International Airport is 10 miles from the property.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Canopy by Hilton Memphis Downtown Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5.0 out of 5

Lisa Mon, 25 November 2024

Perfect location, cleanliness, and such...

Liked: This hotel was extremely clean, and the staff matched with friendliness! On site bar and restaurant were fantastic! The location is absolute perfection to everywhere you want to go without having to drive! This will be our stay every time we visit Memphis!

5

Exceptional - 5.0 out of 5

Tyneisha Mon, 18 November 2024

Love everything about it

Liked: Absolutely loved this property will be back soon …love how they had my name on the Tv saying welcome

4

Very Good - 4.0 out of 5

Shelly Mon, 11 November 2024

Very good

1

Poor - 1.0 out of 5

Zekeedra Mon, 11 November 2024

Somewhere to lay your head,...

Liked: The location was perfect. Walking distance to Beale Street and FedEx forum
Disliked: Room was dirty and very disappointing. The shower was molded and stained, old urine on the floors like it was not mopped before we came and carpet was stained, walls were dirty. $ 1000 in a room for a basic hotel and hotel experience is insane and this definitely was not worth the money. Housekeeping did not come to our room all weekend and it was a struggle to get towels. Overall, horrible. I would not come back. Fire Alarm went off , no fire. Even if it was a drill( which we were not told) , it would’ve been nice to be informed at 8am instead of us having panicking trying to figure out what’s going on or if we need to leave.

2.5

Fair - 2.5 out of 5

Chelsey Mon, 4 November 2024

Downstairs and location are the...

Liked: Location
Disliked: Cleanliness

5

Exceptional - 5.0 out of 5

Jerry Tue, 22 October 2024

Exceptional

Liked: Great breakfast

5

Exceptional - 5.0 out of 5

Ken Tue, 22 October 2024

The location has friendly and...

Liked: Very good location, and the facilities were excellent.
Disliked: The location was close to everything we wanted to do.

5

Exceptional - 5.0 out of 5

Shanquita Mon, 21 October 2024

Exceptional

2.5

Fair - 2.5 out of 5

Sarah Wed, 16 October 2024

Disappointing

Liked: Location was good. Decor was nice. Nice to have a coffee shop on premises.
Disliked: Elevators were broken when we arrived. We did not get any advance notice that would have allowed us to get a different hotel. We ended up on the 4th floor. Very inconvenient for my 78-year-old mother to climb stairs every day. Elevators remained out of service our whole trip and there was no communication on when they would be repaired.

2.5

Fair - 2.5 out of 5

Christine Tue, 15 October 2024

Passable

Liked: The staff was very nice.
Disliked: It wasn't very clean. The elevator was out due to flooding, but I didn't get a discounted price. The restaurant was out of most of the food that night.

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Canopy by Hilton Memphis Downtown 164 Union Avenue, Memphis, TN