Canopy By Hilton Jersey City Arts District, Jersey City

My new favourite hotel when...

Liked: Wonderful staff, space and modern rooms, lovely restaurant and roof terrace and super easy to get over to NYC via the PATH or Ferry.
Disliked: Nothing!

Recommended Stay!

Liked: Excellent eclectic location, convenient to transportation and felt very safe in the area.
Disliked: Was just a little pricey for an overnight stay.

Not worth the price

Liked: Staff friendly and attentive
Disliked: No AC in the room for a day and half

Passable

Very good

A beautiful luxury stay from...

Fabulous hotel that needs to...

Liked: Property was clean, room was wonderful. Amenities were also great.
Disliked: When we had arrived and checked in, the process with the valet wasn’t explained to us (being that’s it’s an extra $45 per day). Once we’re in the room, the tv was not working. Which they had called the maintenance and sent them up to the room twice with no resolve. My mother had then gone downstairs to the concierge and they gave us a key to scope out the next room over; I thought that was a bit unprofessional to have the guest go “figure out”. Valet was also a mess, took about 20 minutes and the valet person wasn’t too confident in arranging the vehicles upon dropping my vehicle off the second night.

I now smell like the...

Liked: Wonderful location and great experience, staff are amazing.
Disliked: The included bath products this visit smell like "charcoal", I cannot fathom a more noxious odor. like you have been swathed in campfire smoke. Not delish. Even worse the smell is STRONG and LINGERS for hours after a hand washing. Going to the bathroom felt like you were entering the pit of hell with the scent of fiery brimstone. 2/3 of us decided to ship shower on checkout day and just do so at home it was so gross. Please bring back the lemongrass or just go unscented in the future.

All n all it was...

Liked: The location. The staff. Everyone was pleasant and helpful. The breakfast was good.
Disliked: The rain shower was not great. Would have been happier with a standard shower head. However, the products in the bathroom are very nice.

Hotel is new but it...

Liked: Location was great. The room was modern, new and clean.
Disliked: Check in process was painful. First, they gave a twin bed room although I bought a king bed room. While changing the room, they realized that they gave someone else’s room to us. They assigned another room but it was actually not ready and was under cleaning. We had to go up and down three times with our luggages. Staff do not look experienced.