Canopy by Hilton Boston Downtown Guest Reviews
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< 0.1 miles from Boston centre |
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Kim Thu, 21 November 2024
Superb
Rebecca Tue, 19 November 2024
Very good
Liked: Great location very clean and nice room
Disliked: Softer towels
Anurag Thu, 14 November 2024
Exceptional
Hussain Tue, 12 November 2024
Good value
Liked: Location and cleanness
Hadi Mon, 11 November 2024
Exceptional
Liked: All staff are welcome
Allison Tue, 5 November 2024
Convenient location and appreciate the...
Liked: Excellent breakfast, amazing view on the top floor even thought I only spent one night. location was amazing for touring North End, Faneuil Hall and Freedom Trail.
Disliked: Sometimes the front desk has a line with only 1 or 2 desk attendants
Cheryl Tue, 5 November 2024
Loved the location, room and...
Liked: Room was beautiful. Loved the bathroom! Staff was great as well. Comfy bed, great location!
Disliked: Price, too high. Restaurant wasn't the greatest, staff lacking in experience in my opinion.
Beu Mon, 4 November 2024
Great location, love the area...
Liked: Location was great!
Disliked: Bed was broke down and felt like I was going to roll out of it. Honestly we had stayed at The Hampton in Salem and the customer service and amenities were so much better. Do not believe I would stay here again.
Gillian Sat, 2 November 2024
Superb
Susan Sat, 2 November 2024
Exceptional service-Thank you Trevon!
Liked: The front desk staff was exceptional, especially Trevon who made our stay a lovely experience. The valets were also kind and knowledgeable. The location is ideal for walking to the North End, Boston Market and TD Garden. The drinks were delicious and opening up the window allowed a cool breeze to filter in making for a lovely night. There are plenty of comfy seating areas around the hotel which were pleasant and inviting.
Disliked: The room was spacious but there was a stain in the carpet and food residue on a bedside lamp. We also asked for the quietest room possible and we were directly across from housekeeping. It was a shift change and it was quite loud. We asked for a room change or a noise machine and the front desk promptly moved us.