Canopy By Hilton Austin Downtown Guest Reviews
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Write a review
Sara Tue, 22 October 2024
Disappointing
Liked: Great property
Disliked: The noise what untenable. I emailed booking.com about this and have not yet received a response who can is also unacceptable.
Edward Sun, 20 October 2024
We came from Europe to...
Liked: We found the neighbourhood super. It was very centrally located, and the hotel itself was very clean.
Disliked: Noise (afternoon and night): We were extremely disappointed by the noise of a disco directly across from our hotel room. We would not have stayed in the room had we known that our evening would be a true hell night. Staff knew ahead of time that this would be the case as they placed a few ineffectual tools in the room like foam earplugs and a white noise machine. We didn't want to use earplugs as we would then not be aware of our surroundings. To add insult to injury when we opened the shades to see what could be creating such a horrendous volume of noise we were shocked by the extreme level of trash on view just outside our window. It wasn't just a small cavalier incident. Look for yourself at the picture. Danger of diseases? Around 0200 in the morning the disco music stopped, but we were awakened again at 0500 (three hours later), by cars being towed out of the parking garage across from our room. Pool: We had really been looking forward to an afternoon dip in the pool, which had been advertised as being available in the welcoming email we had received, but upon closer it was supposedly booked out by private party, no sign of which was to be seen.
Jk Sun, 13 October 2024
Pleasant
Liked: Design
Disliked: Loud in front of loud bars
Fabian Tue, 10 September 2024
Superb
Rubio Tue, 3 September 2024
Superb
Alissa Tue, 3 September 2024
Exceptional
Faisal Thu, 15 August 2024
Good
Clint Wed, 7 August 2024
Great location and great rooms
Liked: Great location. Very clean and well appointed room. Good lifts and very quiet.
Disliked: Staff were not interested in giving our group a quick info session on the area. Just handed our keys to us and walked off. Not at all friendly.
Angel Sat, 3 August 2024
Exceptional
Luigi Fri, 2 August 2024
Good
Liked: Huge Room and very clean as well. But lacks a more modern design. Great staff, very friendly and we enjoyed the treats (prosecco at the check in and cookies in the afternoon).
Disliked: Fitness center could be better equipped. Location is great but be prepared for the 'partygoers' outside at night (couldn't hear much from my Room).