Exceptional

Great Staff + Great Hotel...

Liked: First, I appreciate how accommodating the staff are. They are just so nice and friendly, making sure to address all of our concerns/questions and helping us at all times. The room is also nice, it feels like HOME. My family found comfort since we're able to do a lot of things with the studio suite. We don't need to order any food from outside because we can cook in the room and all the dining/cooking equipment is provided. They also have a pantry that sells a lot of things for a cheap price. My son also enjoyed the pool so much. We're definitely gonna be a regular guest to this hotel♥️
Disliked: None so far. It was just such a great stay

Good

Exceptional

The short stay was ok...

Liked: Location
Disliked: Bath didn’t drain properly and pool water wasn’t clear

Very good

Nice and comfortable

Liked: No breakfast at this hotel

Very nice

Liked: Good
Disliked: Nothing

Again disappointed with the price...

Liked: The staff were friendly. Was clean for the most part
Disliked: The room was not at all as it was described or as the pictures had shown. So the amount I paid for what I got was very high and the deposit was double what I have paid in surrounding and similar hotels. I was expecting a walk in shower, a queen bed, and it said there was a pull out couch. The bed was a full size bed. That was the most annoying part as I never get less than a queen. Also it was hard to know how clean the room was because as far as appearance it was great. As for the smell not good at all. As the room heated up over night there was this musty, moldy smell that could be smelled throughout the main area of the room. So we believe that it was the carpet. Due to allergies and other health conditions with my sinuses it was not only an unpleasant smell but probably an unhealthy thing to be breathing in over night. I did wake up quite congested the following morning. I really am not one to complain especially considering the staff is kind, the kitchen store is convenient , the pool area is nice, and the last room I had there was fine and as described. I had no issues on my last stay there, that’s why this was so disappointing.