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Candlewood Suites-West Springfield eef - (888) 323-5826
Candlewood Suites-West Springfield, 572 Riverdale Street, West Springfield, MA -(888) 323-5826
Area: West Springfield
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BOOK ONLINE OR CALL - (888) 323-5826
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (429 Ratings)
2.0 miles from West Springfield centre
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Hotel Description
Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield by IHG provides concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 2-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a fridge, a dishwasher, a coffee machine, a bath, free toiletries, a flat-screen TV with cable channels and Blu-ray player. Rooms are complete with a private bathroom equipped with a hairdryer, while certain rooms at Candlewood Suites-West Springfield by IHG also offer a seating area. Guest rooms include a desk. The accommodation has a grill. A variety of activities can be enjoyed on site or nearby, including hiking and casino. The Big E is 3.1 miles from Candlewood Suites-West Springfield by IHG, while Wintonbury Hills Golf Course is 22 miles away. Bradley International Airport is 12 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Casino
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Hiking
` Wheelchair accessible
` On-site parking
` separate dining area
` seating area
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Restaurant(s)
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Books, DVDs, music for children
` Linens
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Accessible rooms through interior corridor available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Dining table
` Walk-in shower
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Fold-up bed available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Xerox/fax in business center

Candlewood Suites-West Springfield Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Derrick Mon, 24 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Jenine Fri, 21 February 2025

Great Staff + Great Hotel...

Liked: First, I appreciate how accommodating the staff are. They are just so nice and friendly, making sure to address all of our concerns/questions and helping us at all times. The room is also nice, it feels like HOME. My family found comfort since we're able to do a lot of things with the studio suite. We don't need to order any food from outside because we can cook in the room and all the dining/cooking equipment is provided. They also have a pantry that sells a lot of things for a cheap price. My son also enjoyed the pool so much. We're definitely gonna be a regular guest to this hotel♥️
Disliked: None so far. It was just such a great stay

3.5

Good - 3.5 out of 5

Elien Tue, 18 February 2025

Good

5

Exceptional - 5.0 out of 5

Zy'asia Thu, 6 February 2025

Exceptional

3

Pleasant - 3.0 out of 5

Everad Sun, 2 February 2025

The short stay was ok...

Liked: Location
Disliked: Bath didn’t drain properly and pool water wasn’t clear

4

Very Good - 4.0 out of 5

Shonda Sat, 25 January 2025

Very good

5

Exceptional - 5.0 out of 5

Linda Tue, 21 January 2025

Nice and comfortable

Liked: No breakfast at this hotel

5

Exceptional - 5.0 out of 5

Jenna Fri, 17 January 2025

Very nice

Liked: Good
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Paula Mon, 13 January 2025

Again disappointed with the price...

Liked: The staff were friendly. Was clean for the most part
Disliked: The room was not at all as it was described or as the pictures had shown. So the amount I paid for what I got was very high and the deposit was double what I have paid in surrounding and similar hotels. I was expecting a walk in shower, a queen bed, and it said there was a pull out couch. The bed was a full size bed. That was the most annoying part as I never get less than a queen. Also it was hard to know how clean the room was because as far as appearance it was great. As for the smell not good at all. As the room heated up over night there was this musty, moldy smell that could be smelled throughout the main area of the room. So we believe that it was the carpet. Due to allergies and other health conditions with my sinuses it was not only an unpleasant smell but probably an unhealthy thing to be breathing in over night. I did wake up quite congested the following morning. I really am not one to complain especially considering the staff is kind, the kitchen store is convenient , the pool area is nice, and the last room I had there was fine and as described. I had no issues on my last stay there, that’s why this was so disappointing.

5

Exceptional - 5.0 out of 5

Tsavidis Fri, 3 January 2025

Very nice place for short...

Liked: Convenient, clean and stuff super helpful and polite
Disliked: N/A

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Candlewood Suites-West Springfield 572 Riverdale Street, West Springfield, MA