Candlewood Suites-West Springfield Guest Reviews
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2.0 miles from West Springfield centre |
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Jennifer Mon, 11 November 2024
Good
Liked: Staff was nice and location was great.
Disliked: Advertised a pool but wasn’t in service, hotel was very dated.
Mary Sun, 3 November 2024
Exceptional
Janeesa Sat, 2 November 2024
Good
Anne Wed, 23 October 2024
Unpleasant. Will never stay again.
Disliked: Pool and hottub were not operational. They were the reason we booked the hotel. Also room was shabby and outdated. Hotel needs a refresh.
Pradhan Sun, 13 October 2024
Expensive
Liked: You have charged twice
Disliked: No breakfast
Jaritza Mon, 7 October 2024
Exceptional
Chelsea Fri, 4 October 2024
Pet owners beware of upcharges.
Liked: I liked that the rooms come with a full size refrigerator, and a range to cook.
Disliked: Nowhere does it say that I would be charged a pet fee. I have never been charged for bringing my 2 dogs to any other hotel before. After letting the front desk know that yes my pets were traveling with me, they notified me that it was a $25 fee per dog for the night. That was very unexpected. The tv reception was not good. The smart tv wouldn’t connect to the internet, and you couldn’t click through the channels. We were stuck with one channel to watch.
Linnette Fri, 20 September 2024
Superb
John Thu, 19 September 2024
Very good
Calvin Wed, 18 September 2024
Very good