Candlewood Suites-West Springfield Guest Reviews
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2.0 miles from West Springfield centre |
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Zy'asia Thu, 6 February 2025
Exceptional
Everad Sun, 2 February 2025
The short stay was ok...
Liked: Location
Disliked: Bath didn’t drain properly and pool water wasn’t clear
Shonda Sat, 25 January 2025
Very good
Linda Tue, 21 January 2025
Nice and comfortable
Liked: No breakfast at this hotel
Jenna Fri, 17 January 2025
Very nice
Liked: Good
Disliked: Nothing
Paula Mon, 13 January 2025
Again disappointed with the price...
Liked: The staff were friendly. Was clean for the most part
Disliked: The room was not at all as it was described or as the pictures had shown. So the amount I paid for what I got was very high and the deposit was double what I have paid in surrounding and similar hotels. I was expecting a walk in shower, a queen bed, and it said there was a pull out couch. The bed was a full size bed. That was the most annoying part as I never get less than a queen. Also it was hard to know how clean the room was because as far as appearance it was great. As for the smell not good at all. As the room heated up over night there was this musty, moldy smell that could be smelled throughout the main area of the room. So we believe that it was the carpet. Due to allergies and other health conditions with my sinuses it was not only an unpleasant smell but probably an unhealthy thing to be breathing in over night. I did wake up quite congested the following morning. I really am not one to complain especially considering the staff is kind, the kitchen store is convenient , the pool area is nice, and the last room I had there was fine and as described. I had no issues on my last stay there, that’s why this was so disappointing.
Tsavidis Fri, 3 January 2025
Very nice place for short...
Liked: Convenient, clean and stuff super helpful and polite
Disliked: N/A
Michael Fri, 20 December 2024
Exceptional
Julie Tue, 17 December 2024
Very good
Melissa Sat, 14 December 2024
Very good