Exceptional

Liked: Love the new look of the hotel and rooms
Disliked: I stayed two nights and they take a deposit but 2 weeks later it was not returned. Then they say it's your bank not us. My bank didn't take the deposit you did. So now I look like I'm out of my money. Not good business.

Exceptional

Liked: I just loved the friendliness of Miss Christina and Mr. Agustín. They made the whole trip!!!
Disliked: the toilet seat in the new room was an old, scratched up, pee stained one..

Never again!

Liked: Location
Disliked: The hotel was dirty. The cleaning staff barely cleaned my husband’s room and when I showed up I found slime and mold growing in his toilet. Dresser drawers were broken. The dishwasher and microwave didn’t work.

Passable

Disliked: Listing said they serve breakfast. There was no breakfast. Also, they were doing construction and parking was terrible.

Exceptional

Liked: The super staff, over and above.

My boyfriend and I came...

Liked: The room here was beautiful and clean. I loved having carpet.
Disliked: I liked everything about the property.

look forward to staying after...

Liked: The best staff, rooms are very spacious, beds are so comfy and can’t beat the location

Poor