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Candlewood Suites Syracuse-Airport eef - (888) 406-7656
Candlewood Suites Syracuse-Airport, 5414 South Bay Road (Town Of Salina), Syracuse, NY -(888) 406-7656
Area: Syracuse Airport (SYR) Area
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BOOK ONLINE OR CALL - (888) 406-7656
2.25
HOTEL RATING: 
DISAPPOINTING
2.25 out of 5 (636 Ratings)
4.7 miles from Syracuse centre
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Hotel Description
Located in North Syracuse, 3.9 miles from NBT Bank Stadium, Candlewood Suites Syracuse-Airport by IHG provides accommodations with a fitness center, private parking, a shared lounge and barbecue facilities. This 2-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchenette, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All rooms will provide guests with a fridge. Destiny USA is 4.2 miles from Candlewood Suites Syracuse-Airport by IHG, while Syracuse Regional Transportation Center is 4.6 miles away. Syracuse Hancock International Airport is 1.2 miles from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Snack bar
` Wheelchair accessible
` On-site parking
` washing machine
` seating area
` telephone
` dishwasher
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Candlewood Suites Syracuse-Airport Guest Reviews

Overall Average Score: 
Disappointing (2.25 out of 5)

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4

Very Good - 4.0 out of 5

Pennie Fri, 28 March 2025

Very good

0.5

Poor - 0.5 out of 5

Jennifer Thu, 20 March 2025

Bad

Liked: Nothing

1.5

Poor - 1.5 out of 5

Kristina Thu, 20 March 2025

Peaceful but they over charge...

Liked: Convenient location
Disliked: The desk in the room had a large burn mark on it, our door key just stopped working and they do not supply a bath mat! Damn near broke my neck getting out of the shower.

0.5

Poor - 0.5 out of 5

Catherine Thu, 13 March 2025

Don't stay here; HolidayInn is...

Liked: Closeness to Airport is the ONLY positive. We will never stay here again.
Disliked: The property was very run down! Door frame was painted but there were messy paint smears on the wall as well. We will never stay there again. Can't begin to detail all the aspects (now 4 weeks ago) that made this a disgusting place to stay. The HolidayInn Express next door is much better.

5

Exceptional - 5.0 out of 5

Acevedo Fri, 28 February 2025

Exceptional

0.5

Poor - 0.5 out of 5

Lincoln Wed, 26 February 2025

Bad

Disliked: Some staff ignored me while I was at the desk to ask about clean towels and wash clothes

0.5

Poor - 0.5 out of 5

Lincoln Wed, 26 February 2025

Bad

Disliked: I paid for a dog and all I did was hear about him barking when people was loud walking by the room idk about any other dogs but I thought it was the dogs job to alert you when someone is near by was 2 towels and a wash cloth in my room had to go down to ask for fresh ones only for them to say we are limited on bathroom linen to reuse them I can see maybe use towel more then once but wash clothes reused is disgusting

1.5

Poor - 1.5 out of 5

Webster Sun, 16 February 2025

Cockroaches

Disliked: There were baby cockroaches all over my bathroom........

4.5

Wonderful - 4.5 out of 5

Kristina Thu, 13 February 2025

Superb

2.5

Fair - 2.5 out of 5

Stanling Mon, 10 February 2025

Never again…

Liked: It’s was very close to the airport
Disliked: The rooms looks cheap and look like a 1 star hotel. I will never stay here again. When u tell somebody u have to pay a deposit. U will think it’s a very nice and clean place. But it’s wasn’t like that…

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Candlewood Suites Syracuse-Airport 5414 South Bay Road (Town Of Salina), Syracuse, NY