Be aware: No 24/7 airport...

Liked: I actually did not stay here because they do not have 24/7 airport shuttle. Have not been refunded yet. They blame Booking and Booking blames the hotel. In any case, the shuttle only runs from 7 am to 7 pm, which was not mentioned when I booked.
Disliked: I actually did not stay here because they do not have 24/7 airport shuttle. Have not been refunded yet. They blame Booking and Booking blames the hotel. In any case, the shuttle only runs from 7 am to 7 pm, which was not mentioned when I booked

Probably would've been better had...

Liked: Stefan (Stephan) was absolutely wonderful. He allowed us to stay in the lobby and watch football as our flight was delayed and we didn't want to UBER anywhere with our luggage since the hotel offered a shuttle. When we asked about nearby food options, he stated that most were not within walking distance--night staff said there were two within a 5 minute walk. Only 1 was and we found it to be great value for the breakfast we ate.
Disliked: We paid for a King-Sized Suite, got a queen perhaps it was a full-sized and it had handicap accessible items. We hope no handicap person was forced to a non-handicap room. We addressed the issue with the night staff and they were not stated they couldn't help since we booked through 3rd party. They told us the room we were booked for had maintenance issues and that this was the best they could do. My husband pushed for a few free bottles of water since they couldn't offer a credit or cash voucher for a stay elsewhere. Contacted the hotel for shuttle, it only runs from 0700 - 1900 but was told to call when we arrived and ask for Grace. Called and was told Grace wasn't available at the moment and that shuttle was not running at 11:30PM, needed to find our own way. Hotel is a bit run down and need of upgrades; not like the last Candlewood Suites I stayed in during a trip to UT in 2023.

Exceptional

Exceptional

Superb

Terrible

Liked: I ended up not staying. I left after requesting a refund and being denied my refund.
Disliked: The location I did not feel safe. And the room did not meet my expectations.

Would not stay here again.

Liked: The room was fairly clean and the location was easy to find/secluded. The staff were friendly as well.
Disliked: The walls are thin. Did not enjoy having a connected door to another’s room as I could hear everything they were doing/saying. The room smelled a bit musty and there was some damage in the bathroom. The people above me were very active from 3-5am and it sounded like a herd of animals walking around.

Exceptional

Very good