Candlewood Suites Richmond North-Glen Allen Guest Reviews
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4.6 miles from Glen Allen centre |
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Jaylin Mon, 18 November 2024
Exceptional
Jaylin Mon, 21 October 2024
The stay was excellent.
Liked: It was very nice, and customer service was very great.
Disliked: I liked everything
Kelsey Mon, 14 October 2024
it was a good stay
Liked: The bed was comfortable and everyone was nice
Disliked: the room did have a weird smell
Matawya Fri, 11 October 2024
Exceptional
Liked: Very nice staff
Disliked: If your a light sleeper. You can hear the traffic on highway
Ly Mon, 7 October 2024
Pleasant
Liked: It was clean the staff was very welcoming.
Disliked: That I had to go find housekeeping to get more towels, no one ever came to my door offering any towels, etc. also there was no complimentary breakfast.
Micha Wed, 2 October 2024
Exceptional
Denise Tue, 24 September 2024
It’s a homeless shelter and...
Liked: The room was cleaner than the hallways. Thankfully and the people were nice.
Disliked: I should have looked at reviews. I wasn’t expecting to stay in a hotel where displaced people live. The hallways were filthy, there was commodity food pantry boxes in the hallways with packages of raw meat (all night), the hallways smelled like weed, the curtains were only sheer, and there was dirt in my shower. I should have stayed at the hotel next door. It appeared more professional. I would not stay again and did not feel totally safe alone. The people were nice but not a fan of this place.
Charnice Sun, 22 September 2024
Candlewood suites is normally my...
Liked: That I have stayed many timesBefore and better than this time
Disliked: Bad service rooms not cleaned I was double charged on the hotels end and when asking for a refund was told to reach out to my bank or booking.com when he physically had my card and charged it twice for 222.14 it was horrific my key card deactivated every 5 min if I left out did not have it next to any electronic device or phone.
Cynthia Sat, 21 September 2024
Everything was great until I...
Liked: The size of the room was what I expected
Disliked: My bathtub had a slow drain so the shower did not lose water as it should have.
Jasmine Mon, 16 September 2024
Exceptional