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AustraliaCandlewood Suites Pensacola - University Area Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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| 4.3 miles from Pensacola centre |
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Tracy Tue, 11 March 2025
I will definitely recommend a...
Liked: I loved the cleanliness of the room, how we had. our own little kitchen and just the location of the hotel overall. We had a grocery outlet next to us, fast food places, great restaurants around, gas station and even the mall at 12 minutes away. I would definitely come back and stay in this hotel again. Very friendly and nice staff as well. My time here was great overall, I do recommend.
Disliked: I can't even find anything I didn't like about this hotel. I loved everything about it.
Marshall Mon, 3 March 2025
Exceptional
Terry Sat, 1 March 2025
Nice staff but terrible hotel
Liked: I didn't like the property and would not be staying here again. The staff was nice though.
Disliked: The property was very dated and rooms were poorly designed.
Kara Wed, 26 February 2025
Exceptional
Barbara Mon, 6 January 2025
Exceptional
Monise Fri, 27 December 2024
Exceptional
Artur Tue, 17 December 2024
Would not return here. Too...
Liked: Proximity to the highway to leave.
Disliked: No breakfast, no toothpaste
Verna Tue, 17 December 2024
Exceptional
Carolyn Tue, 3 December 2024
Exceptional
Liked: Your front staff is exceptional!
Monique Sat, 30 November 2024
Nice room and staff, except...
Liked: The room was spacious and had everything needed in the kitchenette. The bathroom and especially the bathtub were extremely clean. The bed was comfortable. The front desk staff was friendly and accommodating.
Disliked: The only complaint I have (and it's a big one if you're familiar with this topic) is that as soon as I walked in the room, I could smell mold/mildew. Even the towels felt damp. If you've never had encounters with mold, you won't understand the implications of staying in a moldy/mildewy environment, but it's extremely toxic to one's health. There was a headboard over the bed and it seemed that it was there to hide whatever is in the walls because the walls on that side didn't look particularly clean. My guess is that this has something to do with having an indoor pool in the building. I was on the first floor since all other rooms were booked out, so I can't speak for how it might have been on other floors. Maybe there's no mold in the other rooms.
