Candlewood Suites Pearl Guest Reviews
Write a review
2.5 miles from Pearl centre |
Write a review
Larry Thu, 10 April 2025
turned a pleasant stay into...
Liked: stay was perfect until a week after the stay i got a $75 pet charge for one night.I called in advance to make sure our pets were welcome and the attendant never mentioned any charge. I understand that there might be some additional cost to the hotel for pets in a room, but I don't know what that cost might be. The hotel collects a damage deposit. A pet fee nearly equal to the room charge can only be described as unbridled greed,especially when the hotel tries to hide the negative impact by waiting a week after the stay to sneak in the charge. Just calling insane bs policy does not change the fact that it is still insane bs.
Gives Mon, 7 April 2025
Good
Liked: Lady was nice at the desk. It was a very clean hotel.
Disliked: No continental practice and they had full size beds instead of queen. Didn't have a pull out couch and I thought we were getting one. Bed was uncomfortable.
Laura Sat, 5 April 2025
We will never book here...
Liked: Horrible our rooms was cancelled after I spoke with the manager and we had to pay for rooms we did not book
Marie Mon, 24 March 2025
A pleasant stay
Liked: Location and very comfortable room, no breakfast or bar in hotel
Disliked: No bar in hotel
Attebery Tue, 18 March 2025
If you like dirty this...
Liked: The location of the hotel was nice. It seems to be in a nice area.
Disliked: We checked into 2 rooms for one night on our way back from vacation. The receptionist was very friendly, but check-in took a lot longer than most hotels. We ordered pizza instead of going out to dinner, so I grabbed plates out of the kitchenette in our room. Every plate was dirty. I got to looking around and most of the dishes were dirty and just placed back in the cabinets, the cabinet doors were smeared with dirt and grim like they had not been wiped down in a long time. I thought maybe we just got a room that had been a freak accident and somehow overlooked by housekeeping, so I went over to the other room we booked, and it was dirty too. I went and informed the receptionists when I went down to grab the pizza of what we had noticed, and she apologized and stated she would let housekeeping know. I personally would have checked out and left because of the condition of the rooms, but my husband is the driver, and he was tired and wanted to sleep and then leave. I know we will never stay at this hotel again, though.
Caitlin Fri, 14 March 2025
Exceptional
Bell Tue, 18 February 2025
It was comfortable overall
Liked: They area was nice .
Disliked: I didn’t like that my sheets were nasty . They had blood stains on them
Lee Tue, 4 February 2025
Good
Michael Tue, 14 January 2025
Disappointed by room
Liked: No breakfast offered.Location
Disliked: Switched rooms because first had not been cleaned.Room worn and in poor condition.Hallways not clean
Ena Tue, 14 January 2025
Superb