Exceptional

Bad

Liked: Nothing
Disliked: Made a reservation through Booking.Com, and upon arrival, we were told they did not have a room for us. I received a text the morning of our arrival date confirming our reservation. They wanted us to pay for 2 single rooms at a higher rate upon arrival. The front entrance smelled like Marijuana. The agent at the desk was very rude and not helpful. We ended up going next door to their competitor where they were accommodating and very nice. DONT STAY HERE!

Disliked: Room was a little musty

I did in the previous...

Liked: Clean and well stocked
Disliked: One older woman overnight was mad I checked in at 10 - I work late some nights and can’t get there early. My security deposit was $50 and I was blown off and told to check with my bank. It still says it’s pending on Candlewood end. Then I got a penny refund? Weird. I’m a Hilton Honors member and I work for Canopy so this was very disappointing and inconvenient.

Exceptional

Good

Liked: Location
Disliked: A homeless man was looking inside of vehicles

Very good

Good

Passable

Liked: Staff was kind.
Disliked: Whole hotel smelled awful, including the room we were in. Cleanliness of room was subpar. Floor clearly had not been mopped in a while.