Facilities are great, rooms are...

Liked: Clean, convenient location, comfortable, nice room.
Disliked: I arrived just about 11:00 pm, I had a reservation. No one was at the registration desk to sign me in. I waited 10+ minutes with no staff in site. I finally called the hotel (it was automated, the hotel phone rang and rang with no answer), I called again and tried the front desk line and finally a guy appeared from an adjacent room. So after 20 minutes I was finally able to get into my room. Same thing happened when checking out, about 7:40 am, I just left my door key at the front desk.

Clean, convenient, and comfortable

Liked: The staff were lovely, friendly and helpful. The facilities were clean and comfortable. The laundry facilities were free and in good working condition. The kids enjoyed the pool.
Disliked: One of the remote controls in the room didn't work but we didn't really need it so it wasn't really an issue.

Exceptional

Exceptional

It was good

Liked: Close to my mom
Disliked: They rooms need to be dusted more often and the carpet’s cleaned

Very good

Liked: Loved that I could buy food then cook it on the grill outside it's a beautiful area
Disliked: Little warmer for the pool

Exceptional

Stay was ok, pool would...

Liked: Was pretty close to where we wanted to be
Disliked: It took an hour plus to check in and get our rooms and the pool was closed, it’s the only reason we booked the stay, it would have been nice if you put that on the web site so one knows up front.

Exceptional