Candlewood Suites Knoxville Airport-Alcoa Guest Reviews
Write a review
1.7 miles from Alcoa centre |
Write a review
Carmen Thu, 26 September 2024
Good
Betty Sun, 18 August 2024
Exceptional
Liked: Clean nice room..no bugs or hot water or cheap beds like at other places.
Disliked: Everything was fine!
Osborn Mon, 5 August 2024
Good place for the price
Liked: The location and facility was nice, clean and staff was helpful.
Disliked: The pillows need to be replaced, they are floppy and give no support while sleeping. We stayed from Wed - Sun. On Friday night, we woke up in middle of the night to a smell of something burning. Like, electrical or someone was cooking something on the stove they shouldn't be. It was all we could do to make it through the night. We spoke to the front desk in morning after it first happened. They said they would look into it but we could still smell it until we left Sunday morning. It seemed to be on the third floor only where we were however it made for a horrible experience during our last two nights.
Cristian Sun, 14 July 2024
Exceptional
Josh Sat, 8 June 2024
The facilities met our needs,...
Liked: Staff was friendly & helpful, the room was fairly confortable. Great location for our purpose. Liked the complimentary gym & laundry facilities.
Disliked: Lack of periodic room service, the flooring on the second floor felt like it is failing, the shower spout leaked reducing the pressure to the shower heard. The gym was always humid as it is adjacent to the laundry & both have poor ventilation.
Tara Thu, 23 May 2024
Wonderful and couldn't ask for anything better!
Liked: The staff was friendly, helpful and very personable. I had a wonderful experience talking with the ladies at the front desk. The bed was comfortable, and I am checking into getting the same mattress for home. As soon as we entered the facility we knew it was clean. This has been the cleanest place I have ever stayed. Job well done. I'm looking forward to my stay next year, when I return to the Shed.
Disliked: I was sad that the pool was closed.
Suzan Thu, 23 May 2024
Very good
Tara Thu, 23 May 2024
Wonderful and couldn't ask for...
Liked: The staff was friendly, helpful and very personable. I had a wonderful experience talking with the ladies at the front desk. The bed was comfortable, and I am checking into getting the same mattress for home. As soon as we entered the facility we knew it was clean. This has been the cleanest place I have ever stayed. Job well done. I'm looking forward to my stay next year, when I return to the Shed.
Disliked: I was sad that the pool was closed.
Suzan Thu, 23 May 2024
Very good
Shannon Tue, 21 May 2024
Disappointed after staying in same type of hotel in Winter Haven, FL (which was beautiful)
Liked: Space was good & bed comfortable
Disliked: Some staff were smoking right in front of entrance door as we arrived, no warm greeting (more like going i to a gas station), curtain rod is rusting, the bathroom looked like it needed renovation (paint peeling, rust & old looking), the AC unit was not controllable (no thermostat connection,, constant fan blowing- never stopped)