Candlewood Suites - Joliet Southwest an IHG Hotel Guest Reviews
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5.0 miles from Joliet centre |
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Marshall Mon, 11 November 2024
Pleasant overall
Liked: Quiet and in good proximity to where I needed to be.
Disliked: There was an odor in the room.
Jasmine Fri, 18 October 2024
Bad
Liked: Nothing
Disliked: The price I had issues with the hotel stay in general
Kristen Tue, 3 September 2024
Exceptional
Liked: Very clean, bed was very comfortable, staff friendly and helpful, breakfast buffet was fabulous. Loved fire pit and pool.
Disliked: Nothing I didn't like
Katie Fri, 23 August 2024
Pretty terrible
Liked: The location was convenient.
Disliked: We weren't given the room we booked on booking.com. They took a very long time to switch us (after a long day traveling with kids) and then the new room they gave us still didn't meet what we needed (we needed 2 beds and a full size fridge with freezer). I have tried to contact Candlewood Suites multiple times and no one has helped.
Olga Wed, 7 August 2024
Superb
Tristan Wed, 7 August 2024
Superb
Gwendolyn Tue, 16 July 2024
Exceptional
Deron Tue, 9 July 2024
Don’t let the bad reviews...
Liked: The hotel was nice and clean, everyone was friendly especially Alex. My first room on the first floor had some mold in the ceiling and Alex got us moved to the top floor expeditiously without question. The second room was excellent. The pond in the back was great as well as the fire pit. This place is not perfect like any other hotel but I will stay here again when I return. I let the reviews persuade me not to stay here at first but when I arrived at the location I chose instead it was horrid and we ultimately ended here which turned out to be a great decision.
Disliked: There were minor imperfections all of which were rectified.
Michael Mon, 8 July 2024
Exceptional
Smart Mon, 24 June 2024
Great stay.
Liked: The service and care of the receptionist when checking in.
Disliked: N/A