Candlewood Suites Indianapolis East Guest Reviews
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7.9 miles from Indianapolis centre |
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Jacqueline, Catlettsburg, visiting Old National Centre Tue, 23 February 2016
Enjoyed this hotel better than any I have ever stayed at.
Liked: Great hotel; very friendly; very clean; great place to stay.
Autumn Sat, 16 November 2024
horrible
Liked: the showers were okay
Disliked: it was bedbugs and i didn’t feel comfortable
Kenya Mon, 28 October 2024
Superb
Moore Mon, 28 October 2024
Nice facility but had bugs...
Liked: Location
Disliked: The bugs in my room
Eileen Sat, 26 October 2024
I did not stay. No...
Liked: I never stayed at the property.
Disliked: Front Desk help.
Fredrick Sat, 19 October 2024
Good
Tamika Wed, 16 October 2024
Passable
Kevin Mon, 14 October 2024
Good
Swenson Sat, 12 October 2024
For an eight day stay,...
Liked: Large rooms
Disliked: The first day my door would not open because it got stuck. They told me they would fix it, I told them it would be hard to leave the room because I was disabled. 24 hours later it was not fixed and they told me that I had to move rooms. I received no help moving my belongings, and I was moved further down the hall away from the elevator. As a person with a disability, that was a significant issue. Second, they gave me a notice one evening that they would be cleaning the carpet the next day. They clean the carpet and so I had to walk on wet carpet for a day. Third my last day I went out to my car at 3 AM, on my way back in the sliding glass door into the lobby was locked. I had not taken my room, as I had gone out many times that early and never had a problem. I called the front desk, the front desk desk said there was nothing they could do because I had to have my key. I explained that I had ID and that I had been at the hotel for six days. The front desk clerk would have recognized me, but refused to walk a few steps to the door to see that I was indeed a guest. I called guest relations and they were able to contact the property and have the front desk person open the door. I did identify myself as a person with a disability, and that standing out waiting for the door to open, was a very painful situation I called the reservation line and a woman named Regina helped me get into the door. She was fantastic, I have a case number if that would help. It was an awful eight days, my company had paid for me to stay so that I could complete some work. I will never use that company again, and I’m not sure that I will use Booking.com.
Pryor Mon, 30 September 2024
great stay
Liked: everything
Marcus Mon, 30 September 2024
Good