Enjoyed this hotel better than any I have ever stayed at.

Liked: Great hotel; very friendly; very clean; great place to stay.

I was promised 10,000 points...

Liked: Location
Disliked: I had to change rooms two times the first room I was put in the TV went out. I was switched to a different room and when I turned down the bed, there was a bug crawling in it. I changed rooms again. I have been to this location, plenty of times This time was bad.

The hotel needs to retrain...

Liked: Overall, the hotel was clean. It was close to where we had our event and was conveniently located by the restaurants.
Disliked: The bathroom was not very clean, only had 2 towels, no hand soap even. The biggest issue was getting woke up before 8. The maid unlocked our door and came in our room at before 8 am without knocking and when I yelled, she was like oh house keeping! The front desk guy apologized and said there was a language barrier! I do not care, how dare you enter a locked room before checkout time! They acted like I was upset for no reason! I have asked to be called back by general manager so we will see.

Passable

horrible

Liked: the showers were okay
Disliked: it was bedbugs and i didn’t feel comfortable

Superb

Nice facility but had bugs...

Liked: Location
Disliked: The bugs in my room

I did not stay. No...

Liked: I never stayed at the property.
Disliked: Front Desk help.

Good

Passable