Candlewood Suites Guadalajara Galerias Guest Reviews
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3.8 miles from Zapopan centre |
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Frank Mon, 21 October 2024
Nice but can use some...
Liked: Location in the quality of the hotel in the area
Disliked: The lack of knowledge and the lack of experience from some of the staff not be able to answer your questions or answering them and giving you false hopes and then switching on you and making you wait
Christopher Mon, 23 September 2024
Superb
Nur Tue, 6 August 2024
Exceptional
Gonzalez Thu, 25 July 2024
Exceptional
Ulisesar Sun, 21 July 2024
Overall, I had a pleasant...
Liked: Wonderful stay!The check-in experience at the hotel was great. The staff were very friendly and helpful and made sure that we had everything we needed. The room was a good size and had everything we needed to prepare our own meals, including a refrigerator, microwave, and stovetop. The room was also very clean and the finishes were of high quality. We were especially impressed with the appliances, which were all from well-known brands such as Teka, Whirlpool, and Helvex. The hotel also has a great outdoor grilling area, which was perfect for cooking up a barbecue dinner. We would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Disliked: Upon arrival at my room, there was a slight sewer smell coming from the bathroom. I'm not sure if it was a faulty odor trap, but it was unpleasant and made it difficult to relax in the room.The hotel's fitness center was also quite small and under-equipped. It only had two treadmills, an elliptical machine, and a limited weight machine. There were no free weights available for other types of workouts.Additionally, there were very few places to sit near the pool. This was a problem when I wanted to supervise my children while they played in the water, as there was no lifeguard on duty
Federico Mon, 1 July 2024
Exceptional
David Fri, 26 April 2024
Good until the last 30...
Liked: It is clean. We have stayed before.
Disliked: You heard us hostage at checkout time to indent your room., while you had no staff ready to inspect it.
Jared Wed, 3 April 2024
Exceptional
Vincent Mon, 11 March 2024
Decent budget hotel
Liked: The bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water.'The front desk staff were super friendly.
Disliked: The drain in the shower didn't work, within 30 seconds it would start filling up. 2 calls to front desk to resolve (waited 2 days after first call).The AC stopped working via a control of the front desk, not mechanical issue. Maintenance confirmed this, and after calling they enabled my AC (middle of my visit so no reason to disable it). If it is cold outside, there is no centralized heating. Curtains had a deep crease which caused it to stop working. Had to call front desk 2 times for every request, appears to be a lack of communication. They didn't provide any way to put a note on the door to ask for no cleaning service (it's everyday and unnecessary when staying over a week like me), so I called and asked them not to send anyone, only for them to still send someone into my room.
Gabriela Tue, 19 December 2023
Exceptional