Disappointing

Liked: Front desk personnel was great. I really liked that you're prices were so reasonable for the food, didn't have to leave to eat. Pet friendlyLobby clean and welcomingRoom clean but.......
Disliked: Furniture was very worn. Bed side lamp didn't work. Rust stains in bathtub. The furnace smelled like something was definitely burning so turned it off immediately. Toilet leaking at base.

Very poor

Disliked: It wasn’t clean and they did not have the room we paid for available. We left.

Exceptional

When I did check in,...

Liked: Location fine. I did not have the breakfast.
Disliked: I requested a one hour early check in because of my schedule, but you could not accommodate it. On the app it said something went wrong, but it was not specific to say you will not be able to check in early. Also there were a lot of Hispanic men lottering in the hallways.

Exceptional

I paid over $400 for...

Liked: It was close to where we needed to be. The staff was wonderful.
Disliked: No hot water. I had to call and call and call requesting hot water. I got very sick with a migraine on day 2 and desperately needed a hot shower and I was told they were “starting the boiler” and I called and messages over and over. No hot water ever came. I literally had to boil water over a 30 minute period just so I could wash myself off. I also discovered over 10 individual prescription pills under the bed. I was able to collect some and showed the front desk worker but there were others I could not reach . I googled them : high blood pressure as well as Teamadol. I’m thankful my grandbaby didn’t come with us- he would have found them and been rushed to the hospital for sure. There was uncooked rice here and there on the floor as well. And I let the front desk know that the comforter smelled strongly of body odor. My daughter actually went to Target and bought us blankets.

Bad

Liked: Nothing
Disliked: Broken furniture broken light fixtures. Sleep like mold

This was the worst experience...

Liked: I liked the location.
Disliked: There was a bad smell lingering in the hallway. Seemed as if it was seeped into the carpet. We did not have any hot water as I was trying to shower after checking in late around 2am after long day on the road. No shampoo either.

Disliked: Our room lights were out. Went and told staff and the gentleman said they had no light to replace them out.