Candlewood Suites Columbus - Grove City Guest Reviews
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2.9 miles from Grove City centre |
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Jeremy Wed, 13 November 2024
Slow deterioration of what was...
Liked: Nice location. Overall (surface)cleaning was okay. HVAC worked well and curtains closed completely. Like having a kitchenette. Check in was simple. Bed and pillows were comfortable
Disliked: I believe this hotel was once a much nicer place to stay. Maybe new management or new owner. I get the impression there is an effort to get as much profit as possible for the least amount of expenditure. Very dirty carpets, walls peeling and dirty, black around the seams of the tub, desk chair that should have been thrown out a long time ago, broken floor tiles. Shower head replaced recently with a water saver. Horrible coffee! It looks like breakfast my have once been served but in it’s place was a room that was poorly stocked with expensive food items. There is a notice in the elevator advising you that room service is every seven days. If you need clean towels or linens you must bring your soiled items to the front desk for exchange. It is stated this is done to improve privacy and help the environment. While there is a chance this policy was listed somewhere in the booking process I did not observe it and don’t believe it is there. I believe this policy actually exists to minimize staffing which would then lead to greater profit. Very ingenious having you clean and maintain your own room. Please note; I don’t think the condition of the hotel is a reflection on the housekeeping staff. I suspect the hotel hires minimal staff and they do as well as they can given the circumstances. Rather, this is a reflection of management.
Terry Thu, 31 October 2024
It was meh
Liked: Friendly front desk staff
Disliked: Paid for a king bed and was given a full/queenRoom smelled like stale smoke
Wordmomma Thu, 24 October 2024
Pleasant
Liked: The people were very friendly, it was easy to get to, and the bed was comfortable.
Disliked: There was a really powerful air freshener -- or maybe fabric softener -- smell that I was allergic to, so my eyes were are red and gunky, and I was all stuffed up. The shower head was gross! It was covered in black, slimy mold.
Terry Wed, 14 August 2024
Nice room and convenient
Liked: Convenient and clean. We were given a room with kitchenette which was nice but we didn't need it for our overnight stay. No breakfast but we knew that. Would stay again.
Susan Sat, 6 July 2024
Our stay was very comfortable...
Liked: It was in a great location for what we needed and the hotel is very comfortable.
Jon Mon, 3 June 2024
Exceptional
Brenda Mon, 13 May 2024
Overnight stay.
Liked: Loved the recliner in the room. Very comfortable. Working Air Conditioning is a big plus for me. Very friendly staff. Loved everything about it. Perfect for 2 handicapped people. Will definitely pick this place if we stay in the area again.
Disliked: There really wasn't anything I didn't like.
Brenda Mon, 13 May 2024
Overnight stay.
Liked: Loved the recliner in the room. Very comfortable. Working Air Conditioning is a big plus for me. Very friendly staff. Loved everything about it. Perfect for 2 handicapped people. Will definitely pick this place if we stay in the area again.
Disliked: There really wasn't anything I didn't like.
Stazzone Tue, 20 February 2024
Poor
Liked: The person at the front desk
Disliked: No hot water and my toilet would not flush and ran all night
Stazzone Tue, 20 February 2024
Poor
Liked: The person at the front desk
Disliked: No hot water and my toilet would not flush and ran all night