Great stay

Liked: Location was great and very clean hotel room
Disliked: I liked it all

Exceptional

Liked: Very clean and nice people

Exceptional

10/10 experience . I definitely...

Liked: Friendly well mannered staff. Super nice and clean hotel .
Disliked: Nothing . My experience was excellent

Exceptional

Superb

The GM Priyanka Nair went...

Liked: There was no breakfast with this hotel. The location is perfect for me as I don’t drive in the USA. So everything i need is in walking distance
Disliked: The TV needs updating

Slow deterioration of what was...

Liked: Nice location. Overall (surface)cleaning was okay. HVAC worked well and curtains closed completely. Like having a kitchenette. Check in was simple. Bed and pillows were comfortable
Disliked: I believe this hotel was once a much nicer place to stay. Maybe new management or new owner. I get the impression there is an effort to get as much profit as possible for the least amount of expenditure. Very dirty carpets, walls peeling and dirty, black around the seams of the tub, desk chair that should have been thrown out a long time ago, broken floor tiles. Shower head replaced recently with a water saver. Horrible coffee! It looks like breakfast my have once been served but in it’s place was a room that was poorly stocked with expensive food items. There is a notice in the elevator advising you that room service is every seven days. If you need clean towels or linens you must bring your soiled items to the front desk for exchange. It is stated this is done to improve privacy and help the environment. While there is a chance this policy was listed somewhere in the booking process I did not observe it and don’t believe it is there. I believe this policy actually exists to minimize staffing which would then lead to greater profit. Very ingenious having you clean and maintain your own room. Please note; I don’t think the condition of the hotel is a reflection on the housekeeping staff. I suspect the hotel hires minimal staff and they do as well as they can given the circumstances. Rather, this is a reflection of management.

It was meh

Liked: Friendly front desk staff
Disliked: Paid for a king bed and was given a full/queenRoom smelled like stale smoke