Candlewood Suites Belle Vernon Guest Reviews
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3.9 miles from Belle Vernon centre |
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Saul Mon, 9 December 2024
I won’t return just being...
Liked: Location
Disliked: Bed sheets not clean, junk piled in check in area
Timothy Fri, 29 November 2024
I want a full refund
Disliked: Staff knocking at the door and walking in unexpectedly got very uncomfortable when we were only tjere and hour myself and the girlfriend felt so uncomfortable we left the facility in an hour when I asked staff why they walked in employee stated he was checking for empty rooms how can you not know what room was empty when I booked it an hour prior to him walking in on us thank you requesting a full refund d plus the $25 extra charge that he charged me i have never felt so used any questions feel free to reach me on this issue thank you
Rana Sat, 23 November 2024
Wouldn’t stay at that hotel...
Disliked: Staff when paying and exiting! Seemed to me that woman at desk was stealing money. I paid cash then told I still owed money! Won’t give me a receipt when I paid had to argue to get my money back. Employee had to go to her room to get me my cash. Handed me cash, when I counted it in front of her it wasn’t even correct. I counted it for her she grabbed the money back started to count it became frazzled and handed it all back to me. I then recounted the correct amount. I really think she’d thought she get away with it.
Tracy Tue, 19 November 2024
Never again will I step...
Disliked: We did not stay at your hotel. We went to room and it had roaches! We immediately went downstairs and demanded a refund. We did not get our refund yet . It is now Tuesday the 19th. I will be disputing charges tomorrow. Still pending til today.
Shell Sun, 17 November 2024
Bad
Leslie Sun, 17 November 2024
Exactly the space I needed...
Liked: Quiet and calm
Disliked: The key didn’t work
Desirae Fri, 8 November 2024
Superb
Sullivan Mon, 28 October 2024
Bad
Liked: It was great checking in and the room and amenities were good but we left before check out the next morning. We were in an incident that required we have police involved just a few miles away from motel and we were unable to leave and return to the suite until the police finished handling the situation for us, so as I return to suites the clerk informed me the room was untouched and I we then welcomed to go into the room and retrieve my belongings. The clerk stated that no one has entered the room this far as she was unsure if I wanted to book another night so no one had entered the room. When I entered the room the chairs cushion was tied out of the seat. The sheets were pulled off the corner of the bedding. The trash bag was out of the trash can itself, and $120 was taken. One $100 bill and a $20 bill I had left on the dresser/desk (as it is one unit together) that morning was missing and not to be find In the room. So I mentioned it to the desk clerk and she the proceeds too after acting confused to ask me to come with her to enter the room with her. I struggled to the threshold and advised her I would hold the door for her and she could search the room for the money that I had already done so with no luck. She then tells me she knows who it was and she'd be right back and she quickly left the room, to not return after 15 min so I went down stairs to the front desk and I left the room key in the front desk and I left the property. I want sure where she went or any other employees whereabouts or intent which worried me and sort of made me fearful so I left the property and didn't return..
Disliked: Money stolen
Travis Mon, 28 October 2024
Exceptional
Liked: The location was awesome! Loved the full kitchen in the suite.
Cody Mon, 28 October 2024
Decent, comfy, friendly
Liked: Nice beds fairly clean great for a quick sleep.
Disliked: Watching the over night pocket 10$ that I paid for food out of the “store” in the lobby. He put my 20$ in the drawer then he took out 2 5$ bills and a 10$ bill and the handed me the 10 and pocketed the 2 5$ bills. Also didn’t like that you guys didn’t offer free breakfast when I paid 300$ for two nights. Also the dishes were not cleaned to be used I had to clean them and the shower had pubic hair everywhere.