Candlelight Inn Napa Valley Guest Reviews
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1.5 miles from Napa centre |
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Nick Fri, 15 November 2024
I would stay there again,...
Liked: Quaint, friendly place with well appointed and spacious rooms. It’s exactly as you see in the photos
Disliked: Could have done with some thinner pillows, if I was really trying to find a negative when there really aren’t any. Its best to have a car when staying here as it’s a few minutes out of downtown Napa but really not a big deal.
Colin Sun, 10 November 2024
The property is very tired...
Liked: The breakfast was really good if you like eggs but if you do not eat eggs you will struggle. The bedding was of good quality and the bed was comfortable. The grounds of the property are really nice.
Disliked: I started to become concerned about the booking I had made with Candlelight when prior to our trip I messaged the property via Booking.com and also via direct email requesting advice and information on wineries to visit and received no reply to any of my messages. When we arrived at the property I rang the doorbell several times and nobody answered. I managed to look through the window into the kitchen and could see people moving about and despite ringing the doorbell again nobody responded. In the end I had to knock on the kitchen window to attract the attention of a member of staff. It was interesting to note that we witnessed other guests arriving who had the exact same problem. It is a Ring doorbell which can be linked to a mobile phone so there is no excuse for this experience. This is a managed property and the owners are absent. At check in we received basic information about the common areas of the property but nothing about the room itself. The room was a huge disappointment. A lot of the reviews refer to the property as olde world but in truth you can create an old fashioned feeling with newer fixtures. Our room was plain tired. The carpet in the bedroom was so old the pattern had worn off in the main walking areas. It did not look clean and in my opinion should have been replaced years ago. The room also had an odour to it that was unpleasant. There was an unnecessary huge bathtub in the rooms which took up so much space leaving no room for suitcases etc. The jets in the bath did not appear clean to me and it was similar in the very small shower in the bathroom. The internet in the bedrooms was constantly disconnecting and it was a very poor. A previous guest must have disconnected the cable from the back of the Television which meant that it did not work until I resolved the issue myself so it clearly had not been checked before our arrival.
Anonymous Mon, 4 November 2024
Exceptional
Megan Mon, 28 October 2024
Exceptional
Doreen Sat, 19 October 2024
Quaint and Quiet Inn
Liked: The Inn is quaint and very quiet. The breakfast served each morning was amazing. It is a very clean Inn. It is in a quiet residential neighborhood.
Disliked: I booked three rooms for family. We were in the King room with Jacuzzi and fireplace. It was a spacious room but the fireplace did not work properly. It would not stay lit until turning on and off several times. A bit annoying. Our son was in the “Winemaker Room” which was noisy early in the morning due to close proximity to the kitchen. Lastly, we never were offered our glass of wine upon arrival for five of us, instead we were told we could purchase a bottle of wine at our cost which we did. Booking through a third party also seemed to be a problem with the staff - not sure why.
Steve Sat, 12 October 2024
Superb
Martina Fri, 11 October 2024
Exceptional
Liked: Everything from location, property, staff and daily gourmet breakfast made this stay a memorable one!! Looking forward to our next visit!!
Bruce Sat, 28 September 2024
Exceptional
Liked: The staff, location, the accommodations and its serenity. Sam and Maria were wonderful, friendly, helpful and just lovely people. The chef, who's been there for more than 2 decades, is fabulous. Her meals were delicious. We highly recommend staying here. We took a special afternoon just to relax by the pool because the pool and surroundings were so nice.
Disliked: Nothing.
Andreas Wed, 25 September 2024
Exceptional
Sundeep Tue, 17 September 2024
Very good