If I could I would give it a negative 1 star I would. However, that's not possible. This company and their customer service is a disgrace to the service industry. The day that I wanted to check into the hotel was the day of my prom - So I asked my parents (Both have the same last name as me) to check in for me. This woman at the front desk gave them the worst time, and was not helpful whatsoever. She sent us to at least 3 different customer service numbers, none of which were helpful. She had no eagerness to help me or my parents, which ended up forcing them to pay for another hotel (No refund from this hotel was offered). In conclusion, stay anywhere else but here.

Liked: Nothing.
Disliked: Everything.

Hotel was clean. Not super fancy but everything we needed. Tim Hortons across from the hotel parking lot. Loved the full kitchenette.

Liked: Full kitchenette was great; size of room with two queen beds was super.

Liked: Clean; well situated.
Disliked: None.

It was good.

Liked: Location and the coffee shop that near to it.The laundry area.The parking also is very accessible.
Disliked: It seems the bed sheets and towels are quite old. The TV is too old as it shows already the LED bulb from the screen.

Pleasant

Good

Very good

Bad

Liked: Disgusting staff, rude and disrespectful. A dirty, stinking hotel with a foul smell of rot. I have never encountered a worse place. Really bad place. Don’t stay there.
Disliked: Nothing

Very good

The bed linen was dirty...

Disliked: There were no disposable slippers. The room was dirty.

Superb

Liked: Small and close to downtown without the busy and right next to a Tim Hortons
Disliked: Nothing

Good