If I could I would give it a negative 1 star I would. However, that's not possible. This company and their customer service is a disgrace to the service industry. The day that I wanted to check into the hotel was the day of my prom - So I asked my parents (Both have the same last name as me) to check in for me. This woman at the front desk gave them the worst time, and was not helpful whatsoever. She sent us to at least 3 different customer service numbers, none of which were helpful. She had no eagerness to help me or my parents, which ended up forcing them to pay for another hotel (No refund from this hotel was offered). In conclusion, stay anywhere else but here.

Liked: Nothing.
Disliked: Everything.

Hotel was clean. Not super fancy but everything we needed. Tim Hortons across from the hotel parking lot. Loved the full kitchenette.

Liked: Full kitchenette was great; size of room with two queen beds was super.

Liked: Clean; well situated.
Disliked: None.

Very good

Good

Liked: Very comfortable, good value
Disliked: Very noisy at night

Good

Liked: Staff was very accommodating

Very good place for the...

Liked: Room was in good shape. The pillows were so lumpy and uncomfortable that I could not sleep.

Exceptional

Lovely Experience

Liked: The friendly the staff are.
Disliked: I like everything

Overall we had a great...

Liked: Location and easy access to public transportation
Disliked: The room was extremely small, had an odor and area very noisy

Rooms with 2 beds on...

Good

Disliked: washroom smells bad before we even used it