If I could I would give it a negative 1 star I would. However, that's not possible. This company and their customer service is a disgrace to the service industry. The day that I wanted to check into the hotel was the day of my prom - So I asked my parents (Both have the same last name as me) to check in for me. This woman at the front desk gave them the worst time, and was not helpful whatsoever. She sent us to at least 3 different customer service numbers, none of which were helpful. She had no eagerness to help me or my parents, which ended up forcing them to pay for another hotel (No refund from this hotel was offered). In conclusion, stay anywhere else but here.

Liked: Nothing.
Disliked: Everything.

Hotel was clean. Not super fancy but everything we needed. Tim Hortons across from the hotel parking lot. Loved the full kitchenette.

Liked: Full kitchenette was great; size of room with two queen beds was super.

Liked: Clean; well situated.
Disliked: None.

Exceptional

Very poor

Liked: Joneire was the front lady staff and she was a stickler for times. Don’t come in even five minutes early or she’ll charge you the extra hour rate for an early check in time. And yes I know hotels have check in times but her inflexibility made it totally unpleasant. And she was rude too. Most hotels don’t charge extra fees when you check in as long as the rooms are ready but here it’s a business model to nickel and dime you for every ever extra hour Too bad

Short and sweet stay fairly...

Liked: Location

My stay was exellence and...

Liked: I like the room. It was fair for one person or even two people to stay,The bed was good and enough for me to relax and sleep at night.There was no breakfast apart from tea and cookies which I didn't enjoy at all.
Disliked: I didn't like to stairs because I have problem on my knees.

Good

Good Value for your Money

Liked: Good value for your money.

Bad

Exceptional

Passable