Exceptional

Liked: Absolutely gorgeous hotel with extremely attentive staff. Room and decor/design were astounding. Very high quality breakfast, just was very limited in its options.

Exceptional

I cannot speak highly enough...

Liked: Everything! The staff, The breakfast, The room, Afternoon mezcal, The location.
Disliked: Nothing. It’s perfect!

Exceptional

Exceptional

Superb

Liked: Fantastic Very zen, safe and personal Incredible staff Great location

Would strongly recommend--wonderful location in...

Liked: The staff was wonderful. Extremely nice, pleasant, attentive and helpful. Our floor had a shared common area with a library and kitchen. It came in handy as we travelled with our family, and use this space to have dinner at the hotel and extra space for our young children to play. The easy access to refrigerator/freezer was essential for me. The breakfast was beautifully laid out, and very tasty. Though there was not a lot of variety, and if you arrive towards the end of the breakfast window there are slim pickings. The cooks were happy to make fresh eggs upon request.
Disliked: While a minor thing, the hotel is supposed to offer a complimentary shuttle service within a 2km radius of the hotel. Anytime we attempted to use it the driver had left or I was told the transportation would not be possible because our destination was slightly further away. While ubers are very easy to get in Mexico City, the traffic is awful. So having this shuttle service is nice to help cut down on the wait time for ubers. Would consider making this more available for hotel guests. The only other thing that could have improved was having our towels changed out without asking. With little kids, towels go quickly and we had an accumulation of dirty/wet towels. Once we requested more they were brought to us very quickly. Staff did a nice job cleaning rooms (despite the messy chaos)!

Amazing…..

Liked: The hate has a wonderful atmosphere, the property has so many little personalities touches that I have not come across before. Wonderful staff.
Disliked: I didn’t love breakfast, but I am a little difficult.

Very good

Liked: Best breakfast.
Disliked: No newspapers or public interest magazine only fashion and Mexican houses.